luweitest Posted February 21, 2019 Posted February 21, 2019 Have asked in group microsoft.public.windowsxp.general but got no clue; so import my post here: Quote I have a very strange phenomenon with my ThinkPad X61, WindowsXPsp3. It runs normally, but I cannot enter safe mode. Press F8 at boot, select any one of 3 safe modes, it will end to a blue screen of death showing something like: Stop: 0x0000007E (0xC0000005, 0xF76C0211, 0xF78EA700, 0xF78EA3FC) Before that blue screen, a screen shows a bunch of drivers loading. The last one is mup.sys. That signed file is fine, however. Something after that must be wrong. I used to be able to enter safe mode, but I cannot determine when this phenomenon begins. Safe mode is used rarely. Could anybody give some hints?
Destro Posted February 21, 2019 Posted February 21, 2019 enable loging and then check C:\windows\ntbtlog.txt for errors.
luweitest Posted February 22, 2019 Author Posted February 22, 2019 C:\windows\ntbtlog.txt: --------------------------------------------------------------------------- Service Pack 3 2 12 2019 09:11:50.375 Loaded driver \WINDOWS\system32\ntkrnlpa.exe Loaded driver \WINDOWS\system32\hal.dll Loaded driver \WINDOWS\system32\KDCOM.DLL Loaded driver \WINDOWS\system32\BOOTVID.dll Loaded driver d347bus.sys Loaded driver ACPI.sys Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS Loaded driver pci.sys Loaded driver compbatt.sys Loaded driver \WINDOWS\system32\DRIVERS\BATTC.SYS Loaded driver pciide.sys Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS Loaded driver MountMgr.sys Loaded driver ftdisk.sys Loaded driver ACPIEC.sys Loaded driver \WINDOWS\system32\DRIVERS\OPRGHDLR.SYS Loaded driver PartMgr.sys Loaded driver VolSnap.sys Loaded driver atapi.sys Loaded driver d347prt.sys Loaded driver \WINDOWS\System32\Drivers\SCSIPORT.SYS Loaded driver disk.sys Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS Loaded driver fltMgr.sys Loaded driver sr.sys Loaded driver KSecDD.sys Loaded driver DozeHDD.sys Loaded driver Ntfs.sys Loaded driver NDIS.sys Loaded driver ApsHM86.sys Loaded driver Apsx86.sys Loaded driver Mup.sys Loaded driver \SystemRoot\system32\DRIVERS\tunmp.sys Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys Loaded driver \SystemRoot\system32\DRIVERS\igxpmp32.sys Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys Loaded driver \SystemRoot\system32\DRIVERS\NETw4x32.sys Loaded driver \SystemRoot\system32\DRIVERS\pcmcia.sys Loaded driver \SystemRoot\system32\DRIVERS\sdbus.sys Loaded driver \SystemRoot\system32\DRIVERS\isapnp.sys Loaded driver \SystemRoot\system32\DRIVERS\fsvga.sys Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys Loaded driver \SystemRoot\system32\DRIVERS\psched.sys Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys Loaded driver \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys Loaded driver \SystemRoot\system32\DRIVERS\update.sys Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys Loaded driver \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys Loaded driver \SystemRoot\System32\Drivers\wdf01000.sys Loaded driver \SystemRoot\system32\DRIVERS\tp4track.sys Loaded driver \SystemRoot\system32\DRIVERS\atmeltpm.sys Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys Loaded driver \SystemRoot\system32\DRIVERS\ibmpmdrv.sys Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys Loaded driver \SystemRoot\system32\drivers\ADIHdAud.sys Loaded driver \SystemRoot\system32\drivers\AEAudio.sys Did not load driver \SystemRoot\System32\Drivers\Fdc.SYS Did not load driver \SystemRoot\System32\Drivers\Flpydisk.SYS Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS Loaded driver \SystemRoot\System32\Drivers\Null.SYS Loaded driver \SystemRoot\System32\Drivers\Beep.SYS Did not load driver \SystemRoot\system32\DRIVERS\kbdhid.sys Loaded driver \SystemRoot\System32\drivers\vga.sys Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys Loaded driver \SystemRoot\System32\drivers\afd.sys Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys Loaded driver \SystemRoot\system32\DRIVERS\VBoxUSBMon.sys Loaded driver \SystemRoot\system32\DRIVERS\VBoxDrv.sys Loaded driver \SystemRoot\System32\drivers\Tppwrif.sys Loaded driver \SystemRoot\system32\DRIVERS\TPHKDRV.sys Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys Loaded driver \SystemRoot\system32\DRIVERS\mdmxsdk.sys Loaded driver \SystemRoot\system32\DRIVERS\smiif32.sys Did not load driver \SystemRoot\system32\DRIVERS\imapi.sys Loaded driver \SystemRoot\System32\Drivers\Fips.SYS Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys Did not load driver \SystemRoot\System32\Drivers\Parport.SYS Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys Loaded driver \SystemRoot\system32\drivers\wdmaud.sys Loaded driver \SystemRoot\system32\drivers\sysaudio.sys Loaded driver \SystemRoot\system32\drivers\splitter.sys Loaded driver \SystemRoot\system32\drivers\aec.sys Loaded driver \SystemRoot\system32\drivers\swmidi.sys Loaded driver \SystemRoot\system32\drivers\DMusic.sys Loaded driver \SystemRoot\system32\drivers\kmixer.sys Loaded driver \SystemRoot\system32\drivers\drmkaud.sys Loaded driver \SystemRoot\System32\Drivers\HTTP.sys Loaded driver \??\C:\green\ThrottleStop\WinRing0.sys Loaded driver \SystemRoot\system32\DRIVERS\tcpip6.sys Did not load driver \SystemRoot\system32\DRIVERS\Ip6Fw.sys Loaded driver \SystemRoot\system32\DRIVERS\Ip6Fw.sys Did not load driver \SystemRoot\system32\DRIVERS\Ip6Fw.sys Loaded driver \SystemRoot\system32\drivers\kmixer.sys --------------------------------------------------------------------------- I checked all 11 "did not load" driver file, all of them are signed, so files are good. And some are special: ndproxy is loaded first, then not loaded; kbdhid is not loaded first, then loaded; ip6fw is not loaded first, then loaded, then not loaded again. Could that reveal something?
Tripredacus Posted February 22, 2019 Posted February 22, 2019 If you have the memory dump, you can upload it and someone can take a look at it. Otherwise, in this type of situation I would normally want to run the annoying step-by-step bootup option that is in the F8 menu... but I don't remember if it is an option in XP. Take a look. This is the mode that you can use to see what is next after mup.sys, or even further along afterwards, since you will need to press Y to load it.
luweitest Posted February 24, 2019 Author Posted February 24, 2019 I recall that step-by-step option in Win98 era. XP removed it. I managed to get a bootlog of safe mode by adding a line to boot.ini: multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="boot troubleshoot (safe mode)" /safeboot:minimal(alternateshell) /sos /bootlog /noguiboot /noexecute=optout /fastdetect After BSOD, the ntbtlog.txt has only one line: Loaded driver \SystemRoot\system32\drivers\kmixer.sys I wonder why those drivers before kmixer.sys haven't been logged. And I got a list of drivers|services in safe mode: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppMgmt] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Base] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Boot Bus Extender] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Boot file system] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CryptSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\DcomLaunch] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmadmin] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmboot.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmio.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmload.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dmserver] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\EventLog] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\File system] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Filter] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HelpSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Netlogon] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PCI Configuration] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PlugPlay] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PNP Filter] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Primary disk] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\RpcSs] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SCSI Class] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sermouse.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sr.sys] @="FSFilter System Recovery" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SRService] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\System Bus Extender] @="Driver Group" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vga.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vgasave.sys] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinMgmt] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfPf] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfRd] @="Driver" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{36FC9E60-C465-11CF-8056-444553540000}] @="Universal Serial Bus controllers" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}] @="CD-ROM Drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E967-E325-11CE-BFC1-08002BE10318}] @="DiskDrive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E969-E325-11CE-BFC1-08002BE10318}] @="Standard floppy disk controller" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96A-E325-11CE-BFC1-08002BE10318}] @="Hdc" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}] @="Keyboard" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}] @="Mouse" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E977-E325-11CE-BFC1-08002BE10318}] @="PCMCIA Adapters" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E97B-E325-11CE-BFC1-08002BE10318}] @="SCSIAdapter" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E97D-E325-11CE-BFC1-08002BE10318}] @="System" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E980-E325-11CE-BFC1-08002BE10318}] @="Floppy disk drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{71A27CDD-812A-11D0-BEC7-08002BE2092F}] @="Volume" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}] @="Human Interface Devices" Is there anything unusual in the list? What will happen if I remove some items?
luweitest Posted February 24, 2019 Author Posted February 24, 2019 1 hour ago, luweitest said: After BSOD, the ntbtlog.txt has only one line: Loaded driver \SystemRoot\system32\drivers\kmixer.sys Another two tries even left no ntbtlog.txt.
jaclaz Posted February 24, 2019 Posted February 24, 2019 First thing I would do is to run a chkdsk on the boot/system volume. That kind of error is often connected with the main hard disk having issues (be them a too full volume, a bad hybernation file or *whatever* else). Anyway running a chkdsk costs nothing and won't do any harm (if it does, it means there is a much bigger underlying problem). Check this (only seemingly unrelated): https://msfn.org/board/topic/170864-chkdsk-not-working-faulty-hard-drive/ https://msfn.org/board/topic/170864-chkdsk-not-working-faulty-hard-drive/?do=findComment&comment=1066252 jaclaz
Mathwiz Posted February 24, 2019 Posted February 24, 2019 Since the system boots in normal mode, but not safe mode, presumably it's either: A bad driver or service loading in safe mode that isn't loaded in normal mode (shouldn't happen, but something to look for), or A needed driver missing from safe mode. I don't think it'll be easy to troubleshoot.
luweitest Posted February 26, 2019 Author Posted February 26, 2019 (edited) On 2/24/2019 at 10:09 PM, jaclaz said: First thing I would do is to run a chkdsk on the boot/system volume. That kind of error is often connected with the main hard disk having issues (be them a too full volume, a bad hybernation file or *whatever* else). Yes I suspected disk failure at first and did chkdsk for couple of times. Apart from some long-standing bad sectors in the disk, no significant errors found. I did a full chkdsk again just now: --------------------------------------------------------------------------------------------------- Checking file system on C: The type of the file system is NTFS. Volume label is SYSTEM. A disk check has been scheduled. Windows will now check the disk. Cleaning up minor inconsistencies on the drive. Cleaning up 44 unused index entries from index $SII of file 0x9. Cleaning up 44 unused index entries from index $SDH of file 0x9. Cleaning up 44 unused security descriptors. CHKDSK is verifying Usn Journal... Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... Free space verification is complete. 15361888 KB total disk space. 11757232 KB in 101427 files. 36384 KB in 9827 indexes. 8 KB in bad sectors. 210176 KB in use by the system. 65536 KB occupied by the log file. 3358088 KB available on disk. 4096 bytes in each allocation unit. 3840472 total allocation units on disk. 839522 allocation units available on disk. Internal Info: 20 22 02 00 a1 b2 01 00 99 7d 02 00 00 00 00 00 ".......}...... 34 02 00 00 04 00 00 00 17 01 00 00 00 00 00 00 4............... 0a 4e 11 0a 00 00 00 00 8a a0 1d 3f 00 00 00 00 .N.........?.... 14 8e fb 0c 00 00 00 00 d2 a8 1a a9 02 00 00 00 ................ 48 f1 47 3d 00 00 00 00 74 df 91 44 03 00 00 00 H.G=....t..D.... 99 9e 36 00 00 00 00 00 c8 3c 07 00 33 8c 01 00 ..6......<..3... 00 00 00 00 00 c0 9a cd 02 00 00 00 63 26 00 00 ............c&.. Windows has finished checking your disk. Please wait while your computer restarts. ----------------------------------------------------------------------------------------------------- And disk SMART info: ID Attribute name Real value Current Worst Threshold Raw value 1 Read Error Rate 0 100 100 62 0x000000000000 2 Throughput Performance 4,434 108 108 40 0x000000001152 3 Spin-Up Time 1 ms 253 253 33 0x000000000001 4 Start/Stop Count 12,009 93 93 0 0x000000002EE9 5 Reallocated Sectors Count 0 100 100 5 0x000000000000 7 Seek Error Rate 0 100 100 67 0x000000000000 8 Seek Time Performance 38 124 124 40 0x000000000026 9 Power-On Hours (POH) 1335d 7h 27 27 0 0x000000007D2F 10 Spin Retry Count 0 100 100 60 0x000000000000 12 Power Cycle Count 10,215 94 94 0 0x0000000027E7 191 G-sense Error Rate 0 100 100 0 0x000000000000 192 Power-off Retract Count 4,294,901,979 99 99 0 0x0000FFFF00DB 193 Load Cycle Count 985,760 2 2 0 0x0000000F0AA0 194 Temperature 32 °C 171 171 0 0x000000000020 196 Reallocation Event Count 4 100 100 0 0x000000000004 197 Current Pending Sector Count 2 100 100 0 0x000000000002 198 Uncorrectable Sector Count 0 100 100 0 0x000000000000 199 UltraDMA CRC Error Count 0 200 200 0 0x000000000000 223 Load/Unload Retry Count 0 100 100 0 0x000000000000 --------------------------------------------------------------------------------------------------- Does "8 KB in bad sectors" correspond to 4 "Reallocation Event Count"? That 8KB bad sector has been there for a long time, not sure if it is relevant in time to the safe mode BSOD problem. Edited February 26, 2019 by luweitest
luweitest Posted February 26, 2019 Author Posted February 26, 2019 On 2/25/2019 at 5:52 AM, Mathwiz said: Since the system boots in normal mode, but not safe mode, presumably it's either: A bad driver or service loading in safe mode that isn't loaded in normal mode (shouldn't happen, but something to look for), or A needed driver missing from safe mode. I don't think it'll be easy to troubleshoot. The driver or service loaded in safe mode should be in [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal] , which I pasted in previous post, yet I don't know if there's anything unusual.
jaclaz Posted February 26, 2019 Posted February 26, 2019 Well, CHKDSK "should be" (to be fair this is how I personally recommend to run it) run THREE times, in this order: 1) CHKDSK <driveletter:> 2) CHKDSK <driveletter:> /F 3) CHKDSK <driveletter:> /R The last pass (the one with the /R) should "get rid" of the bad sectors. (and no, they are not "normal", and as well the "minor inconsistencies" + the 44 index issues are not normal and may be enough to create the original problem). Once you have run the CHKDSK as above thrice, if you re-run it without any parameter as in #1, your output should be *like*: https://it.wikipedia.org/wiki/Chkdsk#/media/File:Chkdsk_screenshot.png SMART data is actually (again in my perverted mind) a bunch of totally meaningless data, however even if they had any relevance (or connection with the problem) , they are at a level far lower than where the NTFS (and thus CHKDSK) are, jaclaz
HarryTri Posted February 26, 2019 Posted February 26, 2019 On Παρασκευή, 22 Φεβρουαρίου 2019 at 10:17 AM, luweitest said: I checked all 11 "did not load" driver file, all of them are signed, so files are good. And some are special: ndproxy is loaded first, then not loaded; kbdhid is not loaded first, then loaded; ip6fw is not loaded first, then loaded, then not loaded again. On Windows XP SP2 and SP3 (at least) the "do not load" is in place of "enumerate" which is present in the ntbtlog.txt in previous versions of Windows but here ntbtlog.txt fails to present it correctly. 11 hours ago, jaclaz said: The last pass (the one with the /R) should "get rid" of the bad sectors. (and no, they are not "normal", and as well the "minor inconsistencies" + the 44 index issues are not normal and may be enough to create the original problem). Sorry but I run chkdisk all my life (almost) and all this stuff is absolutely normal (the bad sectors aren't so common but sometimes they exist too).
cdob Posted February 26, 2019 Posted February 26, 2019 15 hours ago, luweitest said: 197 Current Pending Sector Count 2 100 100 0 0x000000000002 There are some minor trouble, yes this can result to a BSOD 0x7e. Backup importand data first. Run a extended test at WD windlg.exe. If there is a question to repair at end of test, do the repair. https://support.wdc.com/downloads.aspx?p=3&lang=en
luweitest Posted February 27, 2019 Author Posted February 27, 2019 9 hours ago, cdob said: Run a extended test at WD windlg.exe. If there is a question to repair at end of test, do the repair.https://support.wdc.com/downloads.aspx?p=3&lang=en Ran an extensive test and did repair as prompted. It says data in the bad sector would lost, but I do not notice anything. The new SMART info has these items changed compared to the previous: 3 Spin-Up Time 0 ms 253 253 33 0x000000000000 4 Start/Stop Count 12,011 93 93 0 0x000000002EEB 9 Power-On Hours (POH) 1335d 20h 27 27 0 0x000000007D3C 12 Power Cycle Count 10,217 94 94 0 0x0000000027E9 193 Load Cycle Count 986,022 2 2 0 0x0000000F0BA6 194 Temperature 38 °C 144 144 0 0x000000000026 197 Current Pending Sector Count 0 100 100 0 0x000000000000 Seems Pending Sector issue is fixed. But safe mode still goes to the same BSOD.
Bersaglio Posted February 27, 2019 Posted February 27, 2019 Try running sfc /scannow with local Administrator privileges. But prepare in advance the installation disk or image from which the system was originally installed (under the assumption You have installed the system with SP3 already included).
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