Forums are intended for communication and community creativity around app. As such:
This forum is not a primary method of support. Primary support is done via e-mail
You have no guarantee to receive proper answer to your question. You may receive wrong answer or swearing
Do not:
Post individual license requests
Bump/repeat posts in the pile
Subvert threads with off-topic conversations
Do:
Try common sense and Windows <= 7 era knowledge search
Prepare good problem report with OS/app version, update history, screenshots/recordings, crash dumps
Start new thread if needed