AstroSkipper
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Everything posted by AstroSkipper
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Here are some facts about the sizes of SUPERAntiSpyware's virus definition files from 2024 to 2026: SASDEFINITIONS.EXE 210,345,304 bytes 07.07.2024 SASDEFINITIONS.EXE 214,737,232 bytes 27.05.2025 SASDEFINITIONS.EXE 353,800,400 bytes 23.01.2026 The virus definition file SASDEFINITIONS.EXE has increased by 4,391,928 bytes from July 2024 to May 2025, which is a normal increase of approx. 2% within 10 months. From May 2025 to January 2026, however, it increased by 139,063,168 bytes. This is an unbelievable increase of approx. 65% within only 8 months and definitely a no-go. The file has become totally bloated for whatever reason. Now, I finally know why the download takes much longer time than before, apart from the catastrophic download speed on their update server, which is used by the programme.
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I don't know about American phone numbers but you should know that. The number is (801) 523-6766.
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And after all these facts, here is my theory about what could be behind this destruction of 32-bit installations. Users are offered a programme update for SUPERAntiSpyware, and then, after the damage has been done, they are ripped off with great telephone support (because all is great there ) and whatever else. This is what my cat has to say about it:
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And if anyone thinks that there is hardly anything worse to report about SUPERAntiSpyware, I have to disappoint them. We now come to the "official support" for SUPERAntiSpyware, which has since been taken over by the American company USTechSupport. If you want to fill out the online form on the SUPERAntiSpyware homepage, you are required to provide a telephone number. Rejected! An email to support is answered immediately, but of course by a bot. You can write whatever you want, but you won't get any help. Just a recommendation that it's best to use the telephone support. And for this information, the support ticket is then marked as resolved. I've never seen such rubbish. The hotline is probably chargeable. It all smells like a rip-off. That wasn't the case when I contacted SUPERAntiSpyware support the last time years ago before it was acquired by RealDefense LLC in 2023 which is also an American company. But when it comes to America, nothing surprises me anymore.
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I also tested again the real-time protection module of SUPERAntiSpyware. The CPU usage on my old computer is high and completely unacceptable. Therefore, a Professional licence is not worthwhile at all on low-performance computers.
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Athough I have disabled the checking for programme updates in SUPERAntiSpyware's settings, every time I start it up or update the definitions, I am annoyed by the usual pop-up promising a programme update. Therefore, I would like to warn you against updating the programme via Automatic Updates at this point. Stay at the version 10.0.0.1254 or uninstall it!
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SUPERAntiSpyware stopped Windows XP support with the version 10.0.0.1254 which was the last working installer version. Until the end of last year, it was still possible to update to version 10.0.0.1266 via automatic updates. Since the beginning of the year, this is no longer possible. Users are constantly being nagged to perform a programme update under Windows XP SP3 32-bit that renders the entire installation unusable after application. This is because it updates to the 64-bit version 10.0.0.1282. The old files are of course overwritten, and anyone who has not created a backup beforehand is lost. Luckily, after hours of searching, I found a Norton Ghost image of my other XP partition with the last changed files when SUPERAntiSpyware was updated to the version 10.0.0.1266. That's why I was able to manually restore the destroyed installaton. Furthermore, the size of the virus definition file that is downloaded has increased significantly. As before, it takes forever to load. The only good thing is that the definitions are still being updated at all. So, nothing is fine. You don't need one. I've had a lifetime licence for the Professional version since 2013. It used to be worth something when Windows XP was still supported. Those days are finally over.
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Or generally on old machines with a single-core processor. After restarting my computer, it additionally installs or updates some modules like, for example, NNSNAHS (Network Activity Hook Server Service) which makes starting much worse. Now, I get a popup that no firewall is installed for a short time, and Panda gets deactivated. A further one minute later, it finally activates itself. So the start was extended by at least another minute. Not good.
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Today, I have uninstalled Panda Free Antivirus 21.01.00 and installed Panda once again but via their online installer. The version installed by their online installer is 22.03.05. The online installer downloads the legacy installer FREEAV_LGC.exe (117MB) and not the common FREEAV.exe (161MB) under Windows XP. Unfortunately, the version 22.03.05 needs much longer for starting when booting Windows XP. It is round about 5 to 6 minutes on my old machine. The culprit is the process PSANHost.exe which places very high demands on the CPU, up to 99%. The previously installed version 21.01.00 only needed 2 minutes. I'll keep the currently installed version a while just for testing purpose but I think I'll go then back to version 21.01.00. The next days, I'll use to see how this version behaves in my system doing all the things I usually do.
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The background images are all JPG files and already locally stored while installation.
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It seems so. I've never had a scenario like this before. But one thing is clear. Panda must have used the proxy connection. No chance without it.
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when you were running the proxy system-wide in the background. Right? On both of my Windows XP partitions, Panda Dome was definitively not able to activate the account without ProxHTTPSProxy. Neither for version 21.01.00, 20.02.01 nor 18.07.04.
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You must have misunderstood something. Panda only needs ProxHTTPSProxy to activate the Panda account. After that, the proxy settings in Panda can be deleted and the proxy closed.
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Here is a quotation from my main article: And I should add that it is very important to delete all dummy cerificates in the Certs folder when the cacert.pem file has been updated. And you won't lose anything. The dummy certificates will be generated the next time when connecting to servers. BTW, you are using the proxy system-wide. That was what I asked you in an earlier post. I personally do not.
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@Dave-H Do you regularly maintain your proxy? For ProxHTTPSProxy to function properly, it must be maintained. From time to time, the Certs folder must be emptied, and the cacert.pem file must be updated. Only then will it function properly and can connect to the Panda servers. Then you will finally see the connections established to their servers.
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I can't confirm this statement. When I installed Panda Dome 21.01.00, I was only able to activate the Panda account with the help of ProxHTTPSProxy, using the necessary proxy settings in Panda. Connections to Panda's servers were immediately visible in the proxy console.
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that had to be said. And yes, you were absolutely right. At least, Adlice's support has replied quite quickly. In contrast to that I haven't heard from Panda's support for weeks. Seems to be non-existent.
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At the beginning of my Odyssey, I investigated all folders and registry keys belonging to Panda Dome. Therefore, I also found the location of these background images. Additionally, I analyzed the registry accesses of Panda Dome, in particular with regard to the background images. But I have not yet identified the core of the problem. Unfortunately, it is in my nature to solve problems. The pictures are totally unimportant, but I still have to solve the problem. Especially if it works in my other partition. But in any case, thanks for your efforts!
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The interface can't load their background images. Today, I have replaced the version 20.02.01 by 21.01.00 for better comparison with Panda Dome 21.01.00 on my other Windows XP partition. In the latter, Panda Dome 21.01.00 runs fine. Unfortunately, I also had other issues with the version 21.01.00 I already posted here. I really hope that these hourly service restarts won't happen again.
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Thank you very much for the new screenshots! Now, I can see all your 90 entries in terms of Microsoft .NET Framework 4. Hope it will help me to find more missing updates for fixing Panda Dome.
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Revo Uninstaller 2.4.5 is the last free version for Windows XP which is offered as an installer and a portable release. You can get it here: https://www.revouninstaller.com/version-history/. Revo Uninstaller Pro 3.2.1 (installer/portable) is the last paid version for Windows XP. It's a very important tool to get rid of remnants regarding antivirus/antimalware programmes.
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I got a reply from Adlice to the supprt ticket I filed in terms of RogueKiller: So what was posted here has been confirmed. RogueKiller's real-time protection was never designed for older operating systems such as Windows XP. But at least we have a scanner that still runs on Windows XP in the latest version.
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@Dave-H Thanks for your screenshots! They are much better. But to get all entries in terms of Microsoft .NET Framework 4.0, you have to enter the string ".NET Framework 4" into the search form since there are entries for the main installers, security updates and normal updates. With my search string ".NET Framework 4", you get all of them. Additionally, the number of all entries found will be shown (very important for quick comparison). And using small icons reduces the height of the lines which means less pages. All can be done even in the free version. If doing a repair or reinstallation, the current date and time will be assigned to all processed entries.
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I always post on-topic. You should actually know that. And Panda Dome needs Microsoft .NET Framework 4.0 to run at all under Windows XP. My issues could be related to that. So, I need this information to fix issues with my Panda Dome installation. And I had several issues with this anti-malware programme. Thanks for your screenshot but unfortunately, it is not really helpful since there is no complete list of all updates. I need only detailed information about Microsoft .NET Framework 4.0 in terms of Panda Dome. So what could be more on-topic than that? In my thread, all things related to security programmes under Windows XP are definitely on-topic. I am always happy to help others, but now I need some help in the form of detailed information. Strictly according to the principle: manus manum lavat.
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@Dave-H Have you installed Revo Uninstaller (Pro) on your Winows XP partition? If so, can you post screenshots of all Microsoft .NET Framework 4.0 updates for comparison taken from Revo Uninstaller? Inside its settings, you can enable to show all system updates. To list all updates, you can enter in the search form the string ".NET Framework 4" I have already repaired my Microsoft .NET Framework 4.0 installation and installed some old updates (before POSReady) which, strangely enough, have somehow disappeared. Here are mine: