The hate for the Ribbon toolbar died quickly. I remember how initially there was even a paid add-on to put a normal toolbar into Office. I don't even have Office 2010; it is fairly chunky. My operating system is Windows 2008 R2, so those updates are not applicable. Well, I hope it can at least recover some text that I can reformat if needed. My only other alternative is Office on a Xiaomi smartphone, which can open X and save to another format. I don't even get how that program could be used productively.