from my personal experience, having used Pocket PC, BlackBerry, Palm-based devices, etc, the BlackBerry is an e-mail device with other features built in. Blackberry bluetooth is crippled in all but the most expensive model, it only supports bluetooth headsets and not data transfer. ridiculous limitation (which is in fact only a software limitation, and thus, is most likely intentional). Email support is terrible. Try reading five thousand emails on it. Both palm and PocketPC devices make this a breeze. menu access is clunky, the scroll wheel takes a lot of thumb motion to access large menus. You cannot multitask on a blackberry. start typing an email and want to switch to the note function? exit your email, save it, go back to the main menu, go to notes, read your note, exit the notes, go to main menu, open your email draft, continue. if you'd like more information, I can write up a formal review. I'd recommend Pocket PC phones, if you must have a phone built in, or palm-based devices if you just want an organizer. LOL.. ipods people ipods... Ipod video without solid state... ugh... i'd rather the creative zen anyday... and like suryad said.. the ipod series is way overrated !!