well, i have a couple of dells computers, and im really hapy with them. i like the technical support they providing, and these are computers that i can really trust. althought i do like to open a computer if something wrong with it, and try to fix it by myself, i find it really unificient to my work, cause thats the last thing i should be doing.... besides i never had any problems with my dell computer, so even their great tech support never been needed. well, if not to mention my dead HD on the dell laptop, but that probably has something to do with the laptop falling from my shoulder and rolling down the stairs last year (about 40 stairs ), i thought that no harm has been done to it, but obviosly i was wrong btw, i didnt get the new dell desktop in the end.....