Well, I take the certificates as a way of pushing myself into organized learning new stuff. I am just starting really. I tried some university studying and gave it up after a few years (for various reasons I didn't like the way it works here), leaving me with no education and no work experiences. A bit tough, yea. I have a bit under 3 years of helpdesk experience and do have some ok general knowledge of Windows, hardware and troubleshooting things, but it's far from enough. I am simply trying to come up with some sort of roadmap for myself.