Cobra237 Posted March 11, 2009 Posted March 11, 2009 My Seagate 7200.11 750GB HD crashed yesterday, just 1 week after 90 refurb warranty of the HP PC expired! Any low cost fix recommendations will be appreciated especially if data is recovered.Thanks9QK0****:ST3750630AS:9BX146621:HP24:08491:TK:120208:030909:oem:COBRA237:USA:BIOHD-2:VISTA:AMD
an3k Posted March 11, 2009 Posted March 11, 2009 My Seagate 7200.11 750GB HD crashed yesterday, just 1 week after 90 refurb warranty of the HP PC expired! Any low cost fix recommendations will be appreciated especially if data is recovered.Thanks9QK0****:ST3750630AS:9BX146621:HP24:08491:TK:120208:030909:oem:COBRA237:USA:BIOHD-2:VISTA:AMDThe advise i gave you is based on the advise of this Seagate Knowledge Base article.Please check if your unique drive is listed by using this form. Even if you are asked for username and password, you don't have to login! Just enter your harddrives serial in the big textbox, enter the captcha and click 'Submit'.Based on your harddrives serial you'll have to contact the seagate support directly or to download the firmware update. For Seagate Cheetah series i know that the hardware of OEM and Retail editions is identical, don't know if its the same for Barracuda but i think so. Thus you could patch your HP24 firmware with an original one from seagate.If you have to contact seagate support directly i don't know what happens but your harddrive is manufactured at 06/07/08 thus its covered by seagates 3-year warranty for oem.If seagate rejects supporting your harddrive (although its an manufacturing fault), you could download the firmware for your drive directly here. Additionally, read this Quote of a Seagate Statement. Below 'Recommendation' Seagate grants you free data-recovery if required.
Cobra237 Posted March 11, 2009 Posted March 11, 2009 My Seagate 7200.11 750GB HD crashed yesterday, just 1 week after 90 refurb warranty of the HP PC expired! Any low cost fix recommendations will be appreciated especially if data is recovered.Thanks9QK0****:ST3750630AS:9BX146621:HP24:08491:TK:120208:030909:oem:COBRA237:USA:BIOHD-2:VISTA:AMDThe advise i gave you is based on the advise of this Seagate Knowledge Base article.Please check if your unique drive is listed by using this form. Even if you are asked for username and password, you don't have to login! Just enter your harddrives serial in the big textbox, enter the captcha and click 'Submit'.Based on your harddrives serial you'll have to contact the seagate support directly or to download the firmware update. For Seagate Cheetah series i know that the hardware of OEM and Retail editions is identical, don't know if its the same for Barracuda but i think so. Thus you could patch your HP24 firmware with an original one from seagate.If you have to contact seagate support directly i don't know what happens but your harddrive is manufactured at 06/07/08 thus its covered by seagates 3-year warranty for oem.If seagate rejects supporting your harddrive (although its an manufacturing fault), you could download the firmware for your drive directly here. Additionally, read this Quote of a Seagate Statement. Below 'Recommendation' Seagate grants you free data-recovery if required.Thanks for info! I have emailed Seagate tech support and see that there is a firmware upgrade posted on their site for my specific series number; however, my HDD is bricked right now . . . . I'll see what Seagate offers. . . .
dangeloch Posted March 12, 2009 Posted March 12, 2009 5QJ1****:ST31000340AS:9BX158-303:SD15:09141:WUXISG:11/21/08:3/09/09:OEM:dangeloch:USA:no detect Bios:XP Pro:Core2Duo
djur Posted March 15, 2009 Posted March 15, 2009 Here's my dead drive info:120:9qm4fpag:st3500320as:98x154-303:SD15:08496:06/05/08:KRATSG:10/17/08:3/13/09:OEM:djur:USA:(no show in bios):vista:Corsair 600WFormat:Number:Serial N°:Model:Part N°:Firmware:DateCode:(manufac. date):SiteCode:PurchaseDate:FailedDate:OEM/RETAIL:UserName:Country of User:fail reason/fine:OS:PSUAdditional details: Seagates HD utility tests the drive but immediately fails saying drive fails to identify.
DXB13 Posted March 23, 2009 Posted March 23, 2009 I have a segate 7200.11, firmware SD15, OEM version (sold with IOMEGA Ethrenet Home Network), ST31000340ASBought in August 2008, not recognize any more in February 2009.I am un United Arab EmiratesI contacted i365 in France; to recover the data it is 1000 to 1400 Euro I also contacted SEAGATE in France; "we can replace your HDD, for recovery contact i365 for some fees bla bla bla..."I would like to buy HD DOCTOR for SEGATE from SALCATIONDATA (anyone test it?)Regards,DXB13
popaja Posted March 24, 2009 Posted March 24, 2009 9QM9****:ST3500320AS:9BX154-335:SD15:09215:2008-11-26:KRATSG:2008-12-30:2008-03-14:N/A:popaja:Serbia:(no detect in bios-BSY):WINXP:N/AProduct of Thailand SolvedI didn't use "G-List step is optional"Message for Gradius2_______________________________________________________________________________http://www.msfn.org/board/index.php?showtopic=128807Thank you Gradius2 very muchI tried to make this see Schematic - > picturehttp://sodoityourself.com/max232-serial-le...erter/#more-133but it didn't worklater I use that you suggest""I used this adapter ($13.95, yep expensive):http://www.sparkfun.com/commerce/product_i...449""Thank you again_______________________________________________________________________________Message to administrator, please add Country Serbia (now you have Yugoslavia -> but it's former name for union where Serbia where part) I know that politic is not allowed but you don't have correct country list.If you can color Serbia in to red also.Another one but regular flashed with manual from offical Seagate Site:9QM9****:ST3500320AS:98X154-335:SD15:09215:2008-11-26:KRATSG:2008-12-30:2008-03-14:N/A:popaja:Serbia:(had old firmware, was potential problem):WINXP:N/AProduct of Thailand DXB13 you can use links above and you'll solve it.And if you don't wish to do it you can go to offcial site and you still have warranty.Or maybe you can read all about this topic starting from first page.With Kind Regards to allpopaja
pichi Posted March 27, 2009 Posted March 27, 2009 I have a segate 7200.11, firmware SD15, OEM version (sold with IOMEGA Ethrenet Home Network), ST31000340ASBought in August 2008, not recognize any more in February 2009.I am un United Arab EmiratesI contacted i365 in France; to recover the data it is 1000 to 1400 Euro I also contacted SEAGATE in France; "we can replace your HDD, for recovery contact i365 for some fees bla bla bla..."I would like to buy HD DOCTOR for SEGATE from SALCATIONDATA (anyone test it?)Regards,DXB13HD Doctor for Seagate is very expensive.You can repair your hdd yourself by less than 30 euro
Karhu0 Posted April 2, 2009 Posted April 2, 2009 Hello this is my first post here and I have a broken segate 7200.11 1tb hd add these informations to the dataset9QJ2****:ST31000340AS:9BX158-303:SD15:09131:KRATSG:2008-12-20:2009-04-02:OEM:FINLAND:(no detect in bios):Nexus 400wI might have another broken seagate sometime soon as my friend bougth the same hd at the same time and I have warned him.I wont try the homebrew fix as I don't have anything important data on that hd as I saw this post in january and copied important data to my 320gb 7200.10 3y old and 160gb 7200.7 5y old hd's.I'm very disapointed as I have trusted seagate for a long time as oldest seagate hd is from 95 and is still working in my retro machine and I never had a single broken seagate before (if I don't count those that I took apart for magnets).
seagate10 Posted April 8, 2009 Posted April 8, 2009 9QM3****; Barracuda 7200.11; 500 GB; ST3500320AS; P/N 98X154-568; Firmware 8D81; Date Code 08453; KRATSG; OEM; username seagate10; USA; no drive in BIOSThis drive failed after 5 months service as no drive in BIOS. Never again Seagate!
Capilleary Posted April 10, 2009 Posted April 10, 2009 9QM6****:ST3500320AS:9BX154-303:SD15:09105:2008-10-09:KRATSG:2008-12-16:2009-04-10:OEM:Capilleary:Moldova:(no detect in bios):Vista Ultimate x64:Spire 450WJust before I had to migrate my the project I've been working for some months
Puppetnation Posted April 10, 2009 Posted April 10, 2009 120:9TE0S***:ST31000333AS:9FZ136-100:LC15:09182:TK:2009-23-02:2009-03-27:RETAIL:Puppetnation:Italy:NOT RECOGNIZED IN BIOS/fixed:WINP_PRO_x86:CoolerMaster 700W
friendchooser Posted April 19, 2009 Posted April 19, 2009 SN. : 9QM9LPW8 ST3500320AS P/N : 9BX154-303 Firmware : SD15 Date Code : 09245 Site Code : KRATSG WWN: 5000C50010BAAA8E Not detected in bios /failed on restart.
jakamo Posted April 30, 2009 Posted April 30, 2009 I purchased two Seagate 500gb 7200.11's. One died last night (120) and one died last week (121). I am missing the part number on 121 as it has already been returned. Other than this latest replacement, I will never support Seagate again. They have lost my business for life. My info is as follows:120:6QM0L8MC:9BX154-303:SD-15:09204:2008-12-29:RETAIL:jakamo:Canada:(no detect in BIOS):OSX86121:6QM0K974:N/A:SD-15:09204:2008-12-29:RETAIL:jakamo:Canada:(no detect in BIOS):OSX86
anbingol Posted May 7, 2009 Posted May 7, 2009 three dead hard disks.only have info on two (the first one is already replaced. and the replaced disk has failed too. it's a joke, isn't it)9QJ109CY: st31000340as: N/A: N/A: N/A: N/A: N/A: 2008-10: 2009-2: N/A: anbingol: turkey: not detected in bios: windows xp64: N/A9QM5C70E: ST3500320AS: 9BX154-303: SD15: 09112: N/A: KRATSG: 2008-11: 2009-5-5: N/A: anbingol: turkey: not detected in bios: windows xp64: N/AI hope this helps
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