Dave-H

I hope I can get some advice here as to where to proceed. My XP SP3 system, after running pretty flawlessly for 18 months after being upgraded from 2000 SP4, has suddenly developed the dreaded slow shutdown problem. It's hanging on "saving your settings" for ages before shutting down, and writing event 1517 into the Application event log on every shutdown or logoff. I've had this problem before when I was running Windows 2000, and as all the web searches on this problem recommend, I installed the User Profile Hive Cleanup service. This solved it, although I've never considered it to be a cure, more a workaround, which does nothing to remove the original cause of the problem! Anyway, this time it doesn't actually help! I updated the version of UPHClean that I already had, and activated it again (it had never been used on XP). All that resulted was that this caused shutdown to hang completely and permanently every time, either on "saving your settings" or on "Windows is shutting down". I'd then have to do a cold reboot. UPHClean wrote nothing into the event log. I then found that UPHClean could be put into a mode where it only logged the errors in releasing the registry keys, but without forcing them to be released. This allowed the shutdown to complete, and I was amazed to find that on every shutdown UPHClean was logging multiple events into the Application event log, sometimes as many as 24 events in quick succession! Each event contains a huge number of entries, in fact a couple of reboots cleared my log completely even though it's set to 2 MB maximum size! This is just one of them - Event Type: Information Event Source: UPHClean Event Category: None Event ID: 1501 Date: 26/07/11 Time: 14:00:05 User: AshfieldCourt\Dave Computer: AshfieldCourt Description: The following handles opened in user profile hive AshfieldCourt\Dave (S-1-5-21-1343024091-1757981266-1417001333-500) are preventing the profile from unloading: System (4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x58) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x60) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x74) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x98) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0xd0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0xfc) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x118) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x12c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x144) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x158) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x174) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x184) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x1b4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x1cc) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x1d4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x1e0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x1fc) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x224) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x22c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x240) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x258) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x260) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x274) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x290) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x2a0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x2b4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x2d0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x2e0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x2f8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x308) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x320) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x334) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x34c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x3d0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x3e8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x3ec) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x420) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x434) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x448) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x44c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x540) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x5f8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x604) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x614) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x620) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x640) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x64c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x67c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x738) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x764) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x77c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x798) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x7c4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x7e0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x7e8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x7f8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x810) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x81c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x824) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x834) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x84c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x85c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x860) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x888) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x898) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x8a4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x8a8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x8cc) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x8d8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x8f4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x8f8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x928) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x934) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x944) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x950) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders (0x96c) There are another 23 of these events, each one the same except that the hex numbers after each line are different. I've never seen anything like this before, and I have no idea what's caused it. The first entry of error 1517 was on July 17th, and I checked back and couldn't see that I changed anything on the system that day which would have triggered this. I been trying to diagnose this, but I can't now get any further. If I use msconfig to start the system with minimal services and items, the slow shutdown still happens. If I use Task Manager in this setup to close explorer.exe however, the shutdown is normal, so it looks as if explorer is the culprit. However on a normal startup with everything loaded, killing explorer.exe doesn't stop the slow shutdown from happening! I don't have any system restore points that go back before the 17th, so couldn't try that, but I did have an old registry backup from before then, but restoring that made no difference. Does that prove that the problem isn't in the registry? There are four profiles on my machine in "Documents and Settings". They are "All Users", "Dave"(the one I always use and the only user profile), "LocalService", and "NetworkService". The last two I assume are part of the Windows setup. I tried making a new profile, which I was told had to be the Administrator, although I am already the Administrator, just re-named to "Dave". I made a dummy temporary profile to test, and that shutdown OK, so it looks as if it must be something in my profile that's causing the problem. The system then wouldn't let me delete the test profile I'd made, so I had to restore a registry backup to get rid of it, and delete all the unwanted folders it had made! So, the problem does seem to be in my "Dave" profile, but how can I find out what exactly is causing explorer to suddenly lock all those registry keys open at logoff? I have Process Explorer, and Regmon and Bootvis, but they only seem to lock startup sequences, not shutdown. Is there anything I can use to monitor the shutdown that would tell me why explorer is suddenly behaving like this? I have of course scanned for viruses and malware, and the system seems to be clean. I should also mention that the system seems to be functioning normally in every other respect except for the slow shutdown. Sorry this is so long -winded, but I felt I needed to detail everything that I'd already done to troubleshoot this. As I said, I'm now at a loss, and would appreciate any advice. Surely we're not looking at completely reinstalling Windows to cure this?! That would be my very last resort, as it would take me ages to get the system back to how it was. Thanks, Dave.

Java 6 works fine with Opera, it just doesn't under Windows 98. Current versions of Opera will only use the "new style" java plugin, and it's that which won't work in Windows 98. Apparently this will not be easy (or even perhaps possible) to resolve.

Only installed Opera 11.50 yesterday, but it seems to be working fine for me too.

Installed and working fine here on 98SE, using the msi installer.

There is no 16MB limitation on the Registry size. I just tested an 18MB Registry. The 16MB limit occurs when the Registry and/or Gigabit Ethernet Drivers take up too much of the lowest 16MB of Physical RAM. I added the /M Patch to my RAM Limitation Patch to insure that this did not happen regardless of Registry Size or type of Ethernet. I wasn't expecting a reply to this after two years, but thanks Rudolph!

Indeed it does!

Buy it, you won't regret it! It cured so many problems on my 98SE system. It's worth every penny!

Print preview and printing seem to be fine for me with Opera 11.11 and KernelEx 4.5.1. Using an Epson R285 printer. In fact the issue with printing which I reported here in Windows XP, doesn't happen in Windows 98! The print preview is still useless, but it does print. Don't have Acrobat PDF Writer so I can't test that.

Opera 11.11 just released still working fine. Installer now works too as long as set to Windows 2000 mode before running.

Thanks Xeno, that's great! Sorry the project has stalled, but even if there is no further development at all, it's still been well worth having, and thanks for all your efforts, and thanks to any others involved of course too! Thanks for fixing the download display in Opera 11, it was only a slight annoyance, but great that it was fixable. The only thing I'd noticed which is still outstanding is that the keyboard shortcut underlines on the Opera drop-down menus seem to be fixed on, which is not the case when running it in XP. A very minor cosmetic thing though, so don't worry about it unless it's a symptom of a more serious problem. Thanks again, Dave.

Now that's just showing off!

Yes, that's the latest version. If you are happy to pay for QuickTime Pro, I would say it's well worth it, but if you only want the free player, I would agree with rainyd, there are better "alternatives". If you just want to play later QT files, such as HD files which QT 6 won't play, use QT Alternative or indeed the VLC Player. The last version of VLC for windows 98 (0.8.6i) plays HD H264 files quite happily.

The latest version of QuickTime that supports Windows 98 is 6.5.2. I don't think anyone has got any version of QuickTime 7 to work on Windows 98, and the latest version even for Windows 2000 is only 7.1 (current is 7.6). Later versions can be made to work on Windows 2000 using the KDW extensions, but I don't think the KernelEx extensions will allow them to work on Windows 98 I'm afraid.

Glad you got it installed! Does it work on the java test page at http://www.java.com/en/download/help/testvm.jsp?

The files you need should be in C:\Windows\Application Data\Sun\Java\jre1.6.0_24 If they're not there after you run the installer package I don't know why. When you say the error message appears straight away when you run the installer, do you mean the msi installer or the original package installation file?

That's the problem then, you need at least Data1.cab as well. Try running the installer package again, and leave it running when it throws up the OS error message. Search for Data1.cab and you should now find it in the folder with the msi file. Copy and paste all the files in that folder to a temporary folder. About the running installation, at which point the original folder you found the files in will probably be deleted by the installer. Go the the folder you copied the files to and run the msi file. Should work!

What is in the folder with the msi file? It needs at least a file called Data1.cab to be in the same folder or it won't work. On my machine there are four other files in the folder, gtapi.dll, lzma.dll, OpenOffice_banner.jpg, and sp1033.MST, but I don't know how necessary they are to the installer.

Installed Java 6 Update 24 yesterday on XP and Windows 98 (dual boot machine). No problems with it, but had to directly use the extracted msi installer on Windows 98 as described.

Do you mean that the iexplore.exe file is hidden and system? That's certainly not normal, as no attributes are set on that file on my system. Is it read only too? If that is the case that may be why you can't re-set it. If all else fails try using the attrib command using the Recovery Console if you have your XP install disk.

@1234567890 This will quickly get of-topic again, as Charles has rightly said it's almost certainly not a KernelEx issue, as your version of Opera doesn't need KernelEx to work. Have you configured opera.exe to run in Windows 2000 KernelEx compatibility mode, as you have to for version 11? If so, set it back to normal. In my experience, freezing problems with Opera have nearly always been caused by plug-in issues. Hit F12 and un-check "Enable Plug-ins". If the problem goes away, there's your answer! If that fixes it and you want help with diagnosing the plugin problem PM me. Don't continue here as it's not a KernelEx problem. Cheers, Dave.

Thanks Charles. Good to know that an msi installer for Opera still exists, but they do seem to have hidden it well away! Up until 11.01 the standard installer used to use msi, but it now doesn't seem to, at least there is no evidence of an msi install for the present version on the XP side of my system, which there certainly was on previous versions. Strange that the auto upgrade didn't work this time, but did the last time when going from version 10 to version 11. I suspect that the fact that the install process is now different caused the problem.

Yes, you're right of course. In fact I did unpack the new installer (using Universal Extractor in fact) looking for the usual msi file, which wasn't there. I'm sure that would work OK to upgrade, but I'm not sure how it would work if you didn't already have Opera installed. I assume that Opera would create all its other folders, and any necessary registry file associations etc. when it was first run, but I've never tried it.

Looks rather as if our problems with Opera on Windows 98 aren't over. The latest version, 11.01 just released, won't install even using the automatic update option. The installer downloads, but when implemented, Opera just closes and doesn't update. Any attempt to use KernelEx on the installation files in the temporary folder allows it to go further, but it still fails with an error message. I'm OK as I have a dual boot system, and if I install the new version on XP it still works in Windows 98 with KernelEx applied, but where that leaves people with Windows 98 only systems I don't know. Opera seem to have dropped the use of the Microsoft Installer with this version. I can only find one version of the standalone installer, and it doesn't seem to use msi any more, which version 11.00 did. It now writes no entries to the Windows installer folder.

I've installed Windows (Desktop) Search 4.0 on my XP SP3 system. It has always worked OK, but I've been annoyed that it never seems to update the information about the files on my local drives after the initial crawl (which takes ages of course). Finally today, after yet another search to try and find the reason for this, I came across the information (which I think has been pretty well hidden by MS!) that the automatic immediate update of drive contents only works with NTFS drives. All my drives are FAT32, as they have to be because my system is dual booted with Windows 98, which can't work with NTFS drives of course. I've tried installing an add-in, UNCFATPHInstaller.msi, which I thought might resolve this, but it hasn't. I suspect that it only allows notifications on remote FAT drives, not local drives, which is really annoying! It may be that I can't do anything about this, but the MS article I found, in the "File Systems and Removable Media Support" section says that with FAT local drives " WDS periodically crawls the drive looking for changes in data". Well, I've no evidence that WDS on my system ever does this. When I search there are files listed that I deleted or moved or renamed weeks ago, and "can't be found" if I click on them in the list of course, and files added weeks ago aren't there. It comes good if I rebuild of course, but this takes a very long time! (BTW I realise that the MS article is for WDS 3, but I assume all this applies to WDS 4 as well.) Anyone any idea exactly how often the index crawler should look for changes in FAT local drives, and whether the period between checks can be changed? As I said, I don't think WDS on my system ever does it at all! Thanks, Dave.

Wow, now that's what I call service! Thanks MDGx.