Office 2003: Activate over the Internet and save opa11.dat. file is stored here: you will have to install it in safe mode C:\Documents and Settings\All Users\Application Data\Microsoft\OFFICE\DATA [if you can't see the OFFICE\DATA folder, you need to show hidden files and folders in Windows Explorer, Tools, Folder Options, View.] look here---->http://unattended.msfn.org/xp/office2003_advanced.htm hope this helps if any other members can help please post