bookie32

Hi jaclaz! God! I was forgetting myself for a moment.. I think I will have to try and convince my customers to try Linux....now that would definitely make my life easier... bookie32

Hi jaclaz! Thanks for the link.... Me thinks me complains too much....it makes me wonder why we bother with Microsoft at all.... One thing I haven't tested ...considering Microsoft have said once upgraded to Windows 10 you can do a clean install... Why haven't they offered the same choice to those who started out with Windows 8.0...it would save so much time and grief!! bookie32

Hi guys! I do not know why Microsoft release offline updates like KB2919355....don't work. I have followed the criteria for the installation ....doesn't work... "this application cannot be applied to this" computer... Yes, I did read the how to and try to install the KB2756872 before proceeding with the above...get same error... I have read thread after thread with solutions...don't work!! I have run sfc /scannow...no problems... I was trying to save been connected to the online installer but nothing works!! bookie32

Hi vinifera! Thanks for your info! bookie32

I will add info regarding your comments as and if I am in the situation to test your theory....;) bookie32

Hi guys! I have seen all sorts of solutions to missing links in start menu but most of them don't seem to work.... I had "Windows Update" missing from start menu and somwhere I read to go to control panel...right click on "windows update" and create a link and drag it to start menu... OK! that worked as far as creating the link and dragging it to the start menu....but it doesn't work and when I try to remove it I haven't the adminiistrative rights to do so...?!!! Can someone tell me how to fix this and how it should be done the right way? bookie32

Yes, regarding Windows 8.1 it has happened where I have had to fix the "boot" partition...Of course some models do come without a recovery partition and then if you haven't your media it could be a problem...not sure what happens when Windows 10 has been installed...if Windows 8/8.1 key disappears from the BIOS which would mean you need to have made a backup copy of your drive or buy the media... Just never ceases to amaze me how they can call themselves support when they really don't know what they are talking about...

Hi guys! Been a strange day... I had a customer come with an Asus UX32LN and Windows 10 which was experiencing all sorts of problems... When I checked with Asus..there was no drivers from Windows 10 and several others had had similar problems and reset their computers to Windows 8.1 to fix them... This particular model has F9 to envoke recovery... I backed up my customer's files and restarted the computer....F9 I was surprised to see no choice for resetting to factory settings...being as I have done this many times without problems since Windows 10 was released...rang Asus support to see what I could do to force the recovery partition to give me the "reset to factory settings" option. The first guy I spoke to said no chance Windows 10 writes over the recovery partition and after 30 days you will need your recovery media... I tried to point out this isn't actually the case and tried to explain to him why...he was not receptive at all...and when I raised my voice because he wasn't listening ...he said he was terminating the call and put the phone down on me... I was fuming!! I rang them back and got someone else who I tried to explain that it isn't polite to hang up on customers trying to explain things to them...Anyway I tried to get help from this guy and he said the other one was comletely right and I would have to buy recovery media....and when I pointed out he was also wrong the call didn't last very long... Well, I did a little search for Asus Recovery and came up with this page there you can download the recovery app for your particular OS. I downloaded the app and installed it on my customer's computer...I then ran the program and it makes sure that the computer restarts and F9 is active... After restart I was prompted for my choice of language and after that I came to a menu where I could choose to reset the computer back to factory settings..... Of course I rang Asus again and got them to note this basically as a little help for others having similar problems and to try and improve the standard of help one gets... Of course my customer is well pleased... what upset me more than anything was being told I was mistaken and couldn't have reset computers back to Windows 7 , 8/8.1 after having Windows 10 for more than 30 days becuse all files are overwritten...how little they know...!!!!!!!!!!!!!!!!!!!!!!!! bookie32

Well, the 29th is approaching...remains to be seen what Microsoft will do...;) I am still getting problems with turning off updates on Windows 7....now and then when the computer starts I see the updates are activated and even free ones that I haven't said OK to.... I just feel this is a losing battle with the right to install what one wants to...Microsoft just do what they like as usual and that just p***es me off!!!!!!!!! bookie32

Are you absolutely sure about their goals of world domination

Well, there you go...;) Sounds about normal for Microsoft.... Nice info.... bookie32

Sorry I wasn't paying attention....Misty's idea is a good one and will give it a try.... Just a little peeved that we have to go a mile to fix something that has worked before and now doesn't.... I appreciate your time and will se what transpires.... Thanks

Well, everyone is entitled to their opinion...I haven't found one thing that can't be fixed in all the years I have used Linux....It is far more stable than Windows and doesn't get upset if you hold in the power button to turn it off...Windows is too sensitive by far... As for fixing stuff in Windows...it has become a nightmare....products just don't work and Microsoft don't give a d***.... The Linux community are so big now you can always get answers to a question/s no matter what.... Can't say the same for Windows... bookie32

Well, I don't know if I am missing something here...but this hasn't been a problem with the help of "Ulitimate Outsider" app. I haven't had one computer that has attempted to update to Windows 10 since using the app....but then again...Microsoft are a*******s and will get around that one eventually. bookie32

Sorry about the pics: This is the same result on any computer I have tested. Even if I create the new updated boot media (which this is) it complains about either a network connection or the error as below. There is no point in using an older version of the media because then it is missing the latest virus/spyware definitions... Unless some one can say otherwise this app doesn't work any more and that is a shame....

Hi Jaclaz! OK! I use the normal download links for the app... and then follow the instructions for creating the dvd/usb. Every time you run the app it downloads the latest virus/spyware definitions and builds you a 64bit or 32bit version of the offline software.... I then boot a computer that has problems to run the software.... As I have tried to say...the software doesn't work....It says every time that the virus/spyware definitions are out of date and then I get the error I posted earlier... As I also said, you can't use the software without updating the virus/spyware definitions ....the search through the computer functions are greyed out and you are forced to try and update...which I do from the app.... The links you provide are for Windows defender in Windows and not the offline tool... Perhaps you are trying to suggest some other way that I don't understand.... The Windows Defender Offline boot media is just that for booting infected computers and removing viurses/spyware etc... Sorry, If have suggested otherwise... bookie32

Hi xpclient! I would be interested to know what you were missing for usability... It seems that many that try Linux want it to look like Windows...? Linux is not Windows and never will be I hope...;) I love Linux because it is just that...not ******* Windows!!

Not sure what I left out? I only referred to the old thread because people have a tendency to get upset wit different threads on the go... What more do you need... I download the 64bit and 32bit versions of Defender Offline and create a dvd which has the latest antivirus software included becuse the program is supposed to download them at time of creation.... Some times when I ran the dvd it would not allow me to update from the actual dvd...so I reinstalled the latest version on the dvd and that worked...now it doesn't what more do you need? As for trying a USB flash drive...done it, got the T-shirt...even with the latest virus and spyware definitions it comes back with the same error as stated before....I have tested this on several different computers.... Even if I use the app to build the USB with the latest version...when I run it from a computer I need to test....it doesn't work....says it is updating and then the error.... I can't be the only one in this boat?! bookie32

I still prefer Linux even if Mark Shuttleworth has taken Ubuntu to a level not many like...His millions haven't actually improved it....(my opinion)... I Still prefer Debian...they get a lot of criticism for being slow with their releases but that is how it has always been...they have a routine that they stick to... I like Xfce because it is light and I can have a Mac like Cairo-dock for my apps.... Of course things need fixing at times and that is where it would be impossible for a run of the mill Windows user to fix...and makes it less attractive to Windows users thinking of making a move...all this is old news.... If you make the effort to really learn Linux...then I think the positive side outway the negative side....(again my opinion) I agree with you NoelC...just because it is open source...doesn't mean it is good...I do, however (not just my opinion) think the fact that being open source it comes from a community of people that work together to produce (not always good) products that make Linux the most interesting OS software out there... AND... As I have said on more than one occasion Linux is not easy and demands work....but then so does Windows if you really want to know the ins and outs (nuts and bolts) of it... With a risk of repeating myself...don't mind doing that when it comes to Linux....If the games community would really take an interest in Linux - then there isn't much left to really keep people with Windows...I wish.................... bookie32

Has no one any ideas?

Hi Noel! I think we need to get this into some sort of perspective.... Millions of users go to work each day put on their computers and work with the program software the company uses....their skills never get better than that....they go home and put on the computer at home...they have learnt how to use the "E" internet explorer....little pun because 90% of my customers don't know the difference between internet explorer and Windows XP, 7. 8 or 8.1....I have learned to my cost that trying to educate them past such simple tasks is a meaningless waste of my time and energy.. They go to the local store to buy a computer and they get Windows 8.1 and now it is mostly windows 10....the store sales people are not interested in telling their customers about software like classic shell because it is outside of the job description....I hasten to add the local stores that help start computers for their customers have learnt about Classic Shell because I have enlightened them to its existance... I continually get new customers coming with their Windows 8.0, 8.1 and 10 to me to fix them because they have heard that I install Windows 7 on computers and they know how to use Windows 7...this has of course something to do with what they use at work but not the fact I install Windows 7 on computers...in this context they mean I install Classic Shell which will give them a Windows 7 menu etc...I hasten to add even if I explain that it is a bit of software that makes it easier for them to recognise windows as they know it...they still think I have installed Windows 7....go figure... I will also add my knowledge of the ins and outs of computers in Windows is far less than a lot of you guys...I still learn new stuff every day and am grateful for the help I get here when I get stuck... If we look at a lot of the waffle I have written....perhaps it isn't so strange that Classic Shell is unknown to millions of potential users....;) bookie32

Classic shell is the only way a lot of my customers manage Windows 8, 8.1 and 10....otherwise they would be lost...;)

Hi guys! I have seen several members slagging off other members....childish behaviour and should not be allowed....what happened to forum rules stopping this? If you can't comment without slagging someone else off....then don't comment at all... I don't need to mention names....quite obvious... Get a grip guys! bookie32

Hi guys! I started a topic about injecting drivers into Windows Defender Offline...here I have tried recently to use Windows Defender Offline to check for viruses etc....but it isn't allowing me to use the software... I am getting "This app requires up-to-date virus and spyware definitions. You'll need to install the latest definition updates before scanning your PC." The scan options are greyed out so the app cannot be used... I have updated to cd before using it but still comes up the same...I try to update it from the cd which used to work most of the time and it can update itself.... I have checked this on many computers now and am getting the same response...."virus and spyware definitions couldn't be updated" error code 0x80070070. Questions: 1. Why have such an app if it doesn't work anymore? 2. What is the point of updating the cd if it can't be detected by the app? 3. Why have they changed the app so it has to have updated definitions in order to use it? I can't be sure how long this has been the case...several months at least...haven't had the time to investigate the problem... Is this just another ploy to stop us fixing older versions of Windows....? Am I being paranoid....? Has anyone the solution for this problem? P.S. Obviously the 0x80070070 refers to lack of space to update....this is a 4.7 DVD-RW which I have always used without problems until the last few months...

Hi vinifera I have seen many links to many different newspaper articles since this so called "recommended update" was released. I still get customers basically calling me a liar when I say we need to stop the update if they want to keep Windows 7, 8 or 8.1..some think it is just me trying to earn extra money out of them...others just don't believe Microsoft would do this... Microsoft are crap and I just don't want to be bothered with them any more....not even sure I want to fix computers either.... Just sick of trying to explain the basics to customers that just don't understand or believe what you are saying.... bookie32