sign in to hotmail loads a blank web page....

[ceez]

zup peeps, i have a friends pc who is having trouble login into his hotmail account. apparently this started happening for no reason.....end users....

anyways, they go to hotmail.com, type in their user/password, click on sign in and it loads a blank webpage. in the bottom left of ie it shows "DONE" and it's not loading anything.

if he then goes to msn.com and clicks on the hotmail link then it will take him to his inbox!?!? odd...

i have cleared all cookies and temp files...anything related to temp files....

i have resetted all ie settings and i have even reinstalled ie6sp1 to no avail.

any ideas?

thkz

[amorf]

my friend i had an exactly same problem..

What i did ???

First of all.. check for spyware and viruses.. on my computer the problem was a spyware program..

BUT the best solution for me ?

Just install Firefox.. and all your problems will be sovled

greats

[tlatoani]

Yes, that's a spyware matter, i rather use Ad-aware to remove them

[ceez]

thkz for your input guys. unfortunately it's not a spyware or virus issue.... his pc is clean, not spy/adware or virus. i've got it tip-top shape. I even ran an sfc /scannow to see if it was some sort of corrupt windows file but that didnt work either.

any other ideas?!

thkz guys

[SiMoNsAyS]

drastic problems? drastic solutions!

reinstall your browser (you haven't told if it's ie6, firefox or what) and if that not work change to firefox as said

[utln]

Make sure activeX hasn't been disabled

[rstryker]

check the MTU setting ... is he behind a router?

[jroc]

unfortunately it's not a spyware or virus issue.... his pc is clean, not spy/adware or virus. i've got it tip-top shape.

Well...almost tip-top..but not quite... I would check the "cookie" settings and any firewall/popup blocker settings.

[FlySamurai]

Check your firewall, I had the same problem, when running Zone Alarm...