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Very, very slow printing with HP LJ on USB


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Posted (edited)

I've been using HP Laserjets for many years now. Currently a HP 2420.

Connected to my XP PC first by parallel port. Later, with a network model, went to ethernet, making it available to laptops and phones.

All worked pretty smoothly. A few months ago, my desk router died. That took the ethernet from the wall socket  to the main router and connected my PC and the printer, gave each a local IP..

So I connected the PC directly to the wall socket but now had no port for the printer, so I got a USB cable and plugged it in to the PC. It detected the printer and I installed the drivers.

"Printers" shows it connected to "DOT4_001" port, "Generic IEEE 1284.4 Printing Support".

Previously, by ethernet or parallel, sending a simple print job took maybe 2 seconds, and it would start printing after another 2 seconds.

With USB, I see on its panel "Receiving data" then "Processing data" then ":Receiving data", "Processing data".... seemingly endlessly.

I stopped and restarted both PC and printer several times. Eventually I tried again and let it go, it took two minutes then it finally started printing.  The page was perfect.

I will replace the router, but in the meantime, why is USB so slow, what is going on? Port settings? Tried different USB sockets on the PC, both USB2 and USB3, no change.

Edited by Asp
  • Asp changed the title to Very, very slow printing with HP LJ on USB

Posted

Not sure if this is going to help you or not but since it is related, I'll offer what I do know.

My HP all-in-one (color printer, scanner, copier) is the PSC 1610.  I've never used it via ethernet (unsure if it is even capable).  It's always been via USB.

I do know/recall that my XP setup did NOT use the HP "software" but the DRIVER ONLY.

And I had to install that driver with the printer TURNED *OFF*.

Then turned the printer on only after the driver was installed and the driver installation only continued after that first turn-on of the printer.

Unsure if that helps.  All I can suggest is to make sure you use the DRIVER ONLY from the HP support web site.

Posted (edited)

I assume your HP Laserjet 2420 is a black and white printer of the the year 2004. I have a color Laserjet 2605 of the year 2006 and have used it also via IP. Fiddling around with it is very time-consuming.

Suggestions and thoughts, maybe they help:
- reinstall the printer driver + create a NEW printer icon in Printers and Faxes
- installing the older driver from the original driver CD had worked for me,
  but not a more recent driver downloaded from HP
- I started to install the driver from the CD WITHOUT the printer connected
  during the installation a window came up: "Connection Type" -> Directly using a USB cable
  then a window came up "Connect your device Now -> power on the printer -> connect the USB cable
- IEEE 1284 is Centronics [=slow parallel], the USB printer icon created for my HP2605 was originally named "HP Color Laser Jet 2605dn_2605dtn PCL6"

Edited by Multibooter
Posted

so it was on a  ethernet cable or parallel "printer" cable?

maybe the printer has a bad usb performance, are patched files involved (the PAE 128 GB extender has other usb drivers for example from vista)

therefore you should repeat that usb performance test with a different OS, but maybe the same hardware of the computer

Posted

My color HP 656c printed quickly via USB from Windows 98 in 2002. I second the recommendation for trying the oldest available drivers. Try the default PCL5 drivers first:

  1. Back up your system
  2. Uninstall/remove all drivers and software related to printing
  3. Backup/create a new restore point
  4. Attach printer and scan for new hardware
  5. Select any Laserjet that uses PCL5 drivers

If this solves the print delay problem, install updated HP drivers if you want more features.

 

  • 2 weeks later...
Posted (edited)

Tried a few things. Booting to Mint, it detected and set up the printer by itself and I could print a page within 2 seconds. So, the cabling and hardware is all good.

Back in XP, tried to print again. It took about 4 minutes, the status panel kept going to "receiving data" to "processing data" over and over.

Looking at the print queue, (screenshot) I see that the print file is 276 kB, and after 3 minutes it has only sent 256 kB.

I don't know why it stalls or finally gets over the hump, but it does, and the page looks perfect. So the drivers are good.

I have never used a USB printer on XP before, (plenty of other USB devices) so I suspect that is the issue.

Should it really be "Generic IEEE 1284.4 printing support"?

printq.thumb.png.e43a8ce40733f4859a14f9bf5ebd9cd1.png

 

 

 

Edited by Asp
Posted

Also, several HP support forums suggest that most anti-virus programs seem to be okay.

But that MALWARE SOFTWARE (ie, Malwarebytes, Bitdefender, Avast One Essential, ESET Essential, Emisoft) are known to cause printing delays.

Posted

it sounds a bit weird to me to be a "hp-printer problem/support forum" or something like "xp support channel from microsoft"
but well 
from what i remember the 128 GB ram patch had a problem with the USB, this was because the ntoskrnl, hal maybe other files was taken from windows vista or windows 2003 server 
then a USB problem apeared 
a very common problem with a such method (taken files from a different OS/version) is that it can cause problem - it can be functional, it can be non functional 
or it can be partly functional 

so you should look if you use a kernel extender, a certain .iso 
you can do this by looking the files too
look for the usb drivers (not the ones from the HP company) they have names like usbhub.sys ect. (usb*.sys)
if you see a version of 6.0 or 5.2 (right click info/version) - your XP uses that 128 GB patch 

here is a such problem (this one was fixed by using a newer version): 
https://msfn.org/board/topic/185916-audio-not-working-on-windows-xp-x64-surface-pro-1/#comment-1282549


the usb problem of that 128 GB patch talked about:
https://msfn.org/board/topic/176356-simple-xp-32bit-64gb-ram-true-pae-guide/page/2/

its something that should be sorted out of the problem list

if you just have the 128 GB patch then you just need to place the usb files 

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