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Gradius2

The Solution for Seagate 7200.11 HDDs

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At what step in the process did you remove the power (and most important: when)?

After each step, you should wait until you've receive (any) response from the drive.

This is where some people do things wrong: they issue the "Format Partition"-command:

F3 T>m0,2,2,0,0,0,0,22 (enter)

but don't wait until this (or an error-) message is returned:

Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 00, Max Certify Rewrite Retries = 0000

User Partition Format 5% complete, Zone 00, Pass 00, LBA 00008DED, ErrCode 00000080, Elapsed Time 0 mins 05 secs

User Partition Format Successful - Elapsed Time 0 mins 05 secs

It's highly unlikely (but not impossible) that you're only able to get a command-prompt

back after 2 power-cycles, instead of just 1.

In any case, this wouldn't make much different; you could even do a power-cycle 10 times

if you'ld like or continue un-bricking two days later...

...if it's done at the correct point in the un-bricking sequence :unsure:

So why it isn't responding as expected... I really don't know :no:

Greetz,

Peter.

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hi again finaly cleaned the contacts now on trying to spin up i get

Elapsed Time 8.618 secs

R/W Status 2 R/W Error 84150180

please help

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Unfortunately, when I connect this adapter to my computer the computer makes no indication that anything has been connected

Like most (if not all) USB-devices, you first have to install the drivers before you plug it in.

(Though Windows *should* respond and detect an "Unknown Device" once you've attached it) :unsure:

Possibility 2:

You *could* have received a DOA (Dead On Arrival), if so return the interface for a replacement.

Greetz,

Peter.

The first possibility seems unlikely to me, since all USB devices I have used to date are immediately detected at least as an "unknown device". Also, the drivers I have are not .exe, they require manual install. Is it possible the TTL side of the device must be connected to something (TX, RX, GND, & VCC) before the device is connected to the computer? Does this thing need external power? I would think not, given it should be powered via USB.

Edited by bigleg

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The device *should* at least be recognized when plugged in.

It also doesn't need an external power supply to get recognized.

You don't always need to have a "Real" (exe) installer to install drivers, though...

Didn't the device come with an installtion manual by any chance?

Hmmm, I've found the (XP) installation manual myself :whistle:

2 Installing CDM Drivers

2.1 Installing Via The Found New Hardware Wizard

To install CDM drivers for an FTDI device under Windows XP, follow the instructions below:

  • [some introduction text about old drivers here...]
  • Connect the device to a spare USB port on your PC. If the device is based on the FT2232, the
    Microsoft composite device driver is automatically loaded in the background. Once the composite
    driver has been installed Windows Found New Hardware Wizard will launch.
  • [The standard procedure to install a driver follows...]
  • Open the Device Manager (located in "Control Panel\System" then select the "Hardware" tab and
    click "Device Manger") and select "View > Devices by Connection", the device appears as a "USB
    Serial Converter" with an additional COM port with the label "USB Serial Port" (Figure 2.13). If the
    device is based on the FT2232, two ports will be available from a composite USB device.

So indeed... it *should* be detected by Windows as new hardware (offering to install its drivers). :unsure:

Have you tried to connect the interface directly to a mobo's USB-port?

Some USB devices don't like to be connected through an (external) hub.

Have a look with a magnifying glass to see if all solder-joints are good.

(Sorry... couldn't come up with better ideas at the moment) :blushing:

Greetz,

Peter.

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The device *should* at least be recognized when plugged in.

It also doesn't need an external power supply to get recognized.

You don't always need to have a "Real" (exe) installer to install drivers, though...

Didn't the device come with an installtion manual by any chance?

Hmmm, I've found the (XP) installation manual myself :whistle:

2 Installing CDM Drivers

2.1 Installing Via The Found New Hardware Wizard

To install CDM drivers for an FTDI device under Windows XP, follow the instructions below:

  • [some introduction text about old drivers here...]
  • Connect the device to a spare USB port on your PC. If the device is based on the FT2232, the
    Microsoft composite device driver is automatically loaded in the background. Once the composite
    driver has been installed Windows Found New Hardware Wizard will launch.
  • [The standard procedure to install a driver follows...]
  • Open the Device Manager (located in "Control Panel\System" then select the "Hardware" tab and
    click "Device Manger") and select "View > Devices by Connection", the device appears as a "USB
    Serial Converter" with an additional COM port with the label "USB Serial Port" (Figure 2.13). If the
    device is based on the FT2232, two ports will be available from a composite USB device.

So indeed... it *should* be detected by Windows as new hardware (offering to install its drivers). :unsure:

Have you tried to connect the interface directly to a mobo's USB-port?

Some USB devices don't like to be connected through an (external) hub.

Have a look with a magnifying glass to see if all solder-joints are good.

(Sorry... couldn't come up with better ideas at the moment) :blushing:

Greetz,

Peter.

I have already read through the manual, as well as a lot of other troubleshooting documentation found on the website. One of the documents directed me to Microsoft's "USBView" application. According to one of FTDI's documents, if the device doesn't show up in USBView with at least a Product and Vendor ID, it is extremely likely the there is a hardware fault Document link: see page 14. Interestingly, the seller wrote back to me saying they talked to the factory, and it DOES need +5V. I am skeptical, but will try this to appease them.

Yes, I have tried connecting to mobo USB ports as well as my PCI port.

This is irritating as I've already tried two CA-42 cables, both having their own particular problems.

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Interestingly, the seller wrote back to me saying they talked to the factory, and it DOES need +5V.

I find that very weird, to say the least :unsure:

A USB-port already carries a solid 5V power supply, why need an external one?

I am skeptical, but will try this to appease them.

Well I'm curious, so keep us updated on your progress.

Peter.

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This is true, but the drive came from an Iomega enclosure. The model numbers matched, but because it was an LC firmware (not SD), it wouldn't flash. So, I had to force it.

It's been a couple weeks and haven't bumped into any issues.

Could you please explain how exactly you proceed to FORCE the flashing? I'm having this same problem.

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@qwertyu: Just scroll back a couple of pages for the answer :whistle:

Ahh.. Finally fixed the LC15 Firmware issue and successfully upgraded my drive to SD1B Firmware..

What you do is download the Firmware Upgrade ISO.. Then exit the tutorial and hit CTRL-C at the menu (yes, abort the .bat file).

Enter this command:


sf.exe -m BRINKS -f 6HBXR1B.LOD -s -x -b

After that, it'll come back to you as FW SD1B instead of FW LC15.

Also take a note of my reply!

Although I would like to emphasize that playing with the command-line

options of the firmware-updater is at the user's own risk.

Flashing a drive with incorrect/incompatible firmware will kill it.

Greetz,

Peter.

Edited by VideoRipper

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Interestingly, the seller wrote back to me saying they talked to the factory, and it DOES need +5V.

I find that very weird, to say the least :unsure:

A USB-port already carries a solid 5V power supply, why need an external one?

I am skeptical, but will try this to appease them.

Well I'm curious, so keep us updated on your progress.

Peter.

Not surprisingly, applying 5Volts didn't work.

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Obviously... :unsure:

Well... the only thing I can think of is that the device is broken (or they've

forgot to program its EEPROM/firmware) :no:

I suggest you just return it and ask for a refund or a working one.

...and there's really no way to get those CA-42's working?

What are the issues with those two?

Greetz,

Peter.

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@jengitsme

My experience confirms yours with i365. They do not appear to be interested in fixing the problem anymore. I ended up having to fix it myself, backed it up and then sent it in for exchange with Seagate since it also failed the short DST test.

I'm very disappointed in i365 for their lack of desire to help. They only want money.

Thank you for confirming what I suspected.

I think i365 (Netherlands) have just done the same to me. I sent them a 7200.11 500GB drive with BSY failure and they told me to pay 775€ to recover the data (then less than 500€ if I was not in a hurry). I asked them to return it to me.

Now I have a drive with something like the LBA0 problem.

I'm new here and I have one question: Does the LBA0 problem show the correct model number in BIOS?

My drive now shows itself as "IDE Hard Disk" when booting, and 0GB size in BIOS (it spins and I can hear the heads moving).

Is this the typical behaviour? Should it be as easy to fix as you are talking here?

Thank you very much!

Edited by XPG

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@jengitsme

My experience confirms yours with i365. They do not appear to be interested in fixing the problem anymore. I ended up having to fix it myself, backed it up and then sent it in for exchange with Seagate since it also failed the short DST test.

I'm very disappointed in i365 for their lack of desire to help. They only want money.

Thank you for confirming what I suspected.

I think i365 (Netherlands) have just done the same to me. I sent them a 7200.11 500GB drive with BSY failure and they told me to pay 775€ to recover the data (then less than 500€ if I was not in a hurry). I asked them to return it to me.

Now I have a drive with something like the LBA0 problem.

I'm new here and I have one question: Does the LBA0 problem show the correct model number in BIOS?

My drive now shows itself as "IDE Hard Disk" when booting, and 0GB size in BIOS (it spins and I can hear the heads moving).

Is this the typical behaviour? Should it be as easy to fix as you are talking here?

Thank you very much!

XPG, I'm sorry to hear of your experience. Your evaluation of the situation makes me hesitate in giving you any firm answers. In most cases, I believe those with the LBA0 problem had no issues with the drive being recognized properly by the BIOS. The only problem they had was that it was recognized as a null sized HDD which means, not useable. In your case, since it is not even being recognized by BIOS properly, I am not certain.

Have you verified that you have the problem firmware using the serial number checker on the seagate website? I think I have a link a few posts earlier. If so, then I think you should be able to go through the LBA0 fix to see if that corrects anything for you.

The HDD will spin up like normal and should not have any funny sounds associated with it. If it has other sounds, then you are most likely also dealing with other problems. As it was in my case which is why I returned it after backing up all the data ASAP.

Keep us updated on this.

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Have you verified that you have the problem firmware using the serial number checker on the seagate website? I think I have a link a few posts earlier. If so, then I think you should be able to go through the LBA0 fix to see if that corrects anything for you.

When I enter the serial number, Seagate tells me that I can proceed with Step 4, so I understand that it's really affected.

The HDD will spin up like normal and should not have any funny sounds associated with it. If it has other sounds, then you are most likely also dealing with other problems. As it was in my case which is why I returned it after backing up all the data ASAP.

Perfect. It sounds normally.

I'm sure it's the problem associated with SD15 firmware. One day it was working properly, the following day it was not recognized by BIOS (it even caused another Seagate not to be recognized). It also made POST to last around a minute (much longer than usual) in two different computers (I think this is another symptom).

Also, the disc spun but I couldn't hear the heads afterwards (I'm not sure about this). Now I can hear the heads moving, BIOS shows "IDE Hard Disk" and my doubt is what i365 would have done to it. Maybe it's in a state to be easily recovered by them but impossible with the known methods... :realmad:

I understand that "IDE Hard Disk" is not the way your disks were returned from i365 then. :rolleyes:

Edited by XPG

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When I enter the serial number, Seagate tells me that I can proceed with Step 4, so I understand that it's really affected.

good.

Perfect. It sounds normally.

I'm sure it's the problem associated with SD15 firmware. One day it was working properly, the following day it was not recognized by BIOS (it even caused another Seagate not to be recognized). It also made POST to last around a minute (much longer than usual) in two different computers (I think this is another symptom).

Also, the disc spun but I couldn't hear the heads afterwards (I'm not sure about this). Now I can hear the heads moving, BIOS shows "IDE Hard Disk" and my doubt is what i365 would have done to it. Maybe it's in a state to be easily recovered by them but impossible with the known methods... :realmad:

I understand that "IDE Hard Disk" is not the way your disks were returned from i365 then. :rolleyes:

that's right. but I had the BSY problem which made the hdd not recognizable at all. I'd try the solution. You really have nothing to lose unless you want to pay the 700 Euros.

Edited by mundy5

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