Sounds like corrupt normal.dot and wizard files. The following works in Office. It MAY work in Works. First, do a search for each file that's causing problems. Write down all the locations for each file. Copy each file to diskette or other removable media. This is for backup. If the following is unsuccessful, you can restore your files. Make sure Works is closed. then, find and delete all cpoies of the corrupt files. Restart Works. When you do this in Office, Word re-creates normal.dot. If this doesn't work, restore the files from the backups. Also, check out http://www.btinternet.com/~kevin.james1/ and http://mvps.org/word. And try the Microsoft newsgroups.