sedd_18 Posted December 4, 2006 Share Posted December 4, 2006 I got a copy of Symantec Anti-virus from work, I looked into the licensing agreement and everything before getting the software from my work. I even talked with our IT manager about getting the software, everything is legit. The problem is when they gave me the disk it was the wrong disk and it has a password in it that no one knows and I can't uninstall it and install the correct version. Anyone know a way to get around this? Link to comment Share on other sites More sharing options...
bonestonne Posted December 4, 2006 Share Posted December 4, 2006 (edited) try to killbox it. from the program files directory. either a standard kill or a boot time kill should work.if that doesn't work, i don't know what to say.you could also try norton killer, thats easy.and after all that, get Avast. its better. Edited December 4, 2006 by bonestonne Link to comment Share on other sites More sharing options...
sedd_18 Posted December 4, 2006 Author Share Posted December 4, 2006 I don't know how to killbox things... Is that a software program? Link to comment Share on other sites More sharing options...
Jeremy Posted December 4, 2006 Share Posted December 4, 2006 You're wasting your time with Symantec, anyway. Everyone I've ever known and read about online that's ever used Symantec has encountered many problems while using the software, ones that aren't even related to anti-virus. Leave it up to the very manufacturer of the product you're using to send you the wrong disk with a password on it and not inform you. My blog post about Anti-Virus.You're using this for use at home? Grab a copy of Kaspersky or NOD32.You want proof that these two products rock? AV-Comparatives.orgAnd for even more info, check out this topic. Link to comment Share on other sites More sharing options...
CptMurphy Posted December 4, 2006 Share Posted December 4, 2006 Any question on bypassing program locks aren't allowed in here. Even if you do say it's legit. Link to comment Share on other sites More sharing options...
sedd_18 Posted December 5, 2006 Author Share Posted December 5, 2006 I am not asking to do anything illeagal, I can send you the information needed to prove that I have aquired this software leagally. I'm not asking to bypass something so much as fix a problem that my IT folks can't fix, if this still falls outside the guidelines here I apologize. Link to comment Share on other sites More sharing options...
Jeremy Posted December 5, 2006 Share Posted December 5, 2006 I'd wait to hear it straight from an easy-going moderator before you get nerve-wrecked about it. Link to comment Share on other sites More sharing options...
LLXX Posted December 6, 2006 Share Posted December 6, 2006 Just delete the files and use the Norton Remover (see malware forum) to clean up any traces of it remaining.Then get yourself a real antivirus, I prefer Nod32. Link to comment Share on other sites More sharing options...
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