XP Pro Repair-Install

[kbosch]

Hello and thanks in advance. I am a first-time poster in here and found this site by doing a search of the error I am receiving.

First the history...I had a BSOD with the error:

STOP: c000021a {Fatal System Error}

The windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).

The system has been shut down

After trying many things, I ended up doing a Windows Repair/Install. My local computer shop that installed Windows XP Pro on my system gave me an XP Pro disk as I could not find mine anywhere (I have found it since). I did the repair install and this morning booted machine and it came up to my login screen (Yippee). I login and it starts loading info and it comes up with this error:

"A problem has prevented Windows from accurately checking the status of the license for this computer. To proceed you copy of Windows must be activiated with Microsoft.

Do you want to activate Windows now?" YES or NO

I select YES and it just hangs up. I seletc NO and it just goes back to login. I tried Safe Mode (all options) and it still won't let me login. So I did a search on the above error and started reading about a problem with the repair install putting IE6 on the system which is earlier than the IE7 or IE8 that I had loaded on it and this causes problems with the licensing. I have read that a repair can be done by "slipstreaming Windows XP - SP3 - IE8" on a disk. I have a brief understanding of what this means, but am still fairly confused on what I need to do and what products I need. I looked on multiple forums in here about this and see many different things regarding multiple items on boot disk but I am confused on what all I have to load and exactly how to do this. Any help would be greatly appreciated.

Also, I thought I would throw this out there too. The disk that my local computer shop gave me was an XP Pro SP3 and my original disk that I was given when they loaded XP Pro on my system a few years ago was SP2. So, I have both disks available. Before my initial problem with BSOD I beleive I was updated to SP3.

[Ponch]

So you performed the repair with the XP pro SP3 disk ? Is your original install XP Pro as well ?

I'm unaware of problem repairing an IE8 install with the original XP with IE6, if that really is your problem, but reinstalling seems overkill to me. Wait a bit for someone to come with an other solution.

Is your vcomputer connected to Internet or does it require a manual connection ?

If needed, there are several tools to integrate IE8 to your source; nLite and its add-ons for which there is a subforum on this board, or RyanVM's Integrator (and its addon).

[jaclaz]

If your OS was updated to SP3, the repair install from a SP2 disk would not have worked, so it's good you had a SP3.

The conflict btween "repair" and "Internet Exporer >6" is known.

See if anything here works:

http://forums.techarena.in/windows-xp-support/1112240.htm

http://help.iforumz.com/windows-xp-help/xp-home-windows-activation-problem-after-repair-install-1391.html

jaclaz

[Tripredacus]

Just a question, was the original OS from an OEM like Dell? What type of CD did you reinstall with, was it a recovery CD with a company's name on it or was it the Microsoft hologram disc?

[kbosch]

Thank you to all that replied! Sorry for the delay in answering your questions, but we were out of town for Christmas and got back late last night.

Ok, here we go...

Ponch - To answer your question, yes I did do the repair from an XP Pro SP3 disk and it this computer was running XP Pro before the crash. The computer is connected to a network with internet, but I cannot get to that point with it to be able to connect (at least I haven't figured a way how to). Thank you regarding the info in integrating IE8 to source and I will look at that some more. I have looked at a few forums in here regarding that topic and after reading them, all I had was more questions as I didn't understand a lot of the "terminology" and didn't want to do something that really wasn't needed for my problem. I will look some more.

Jaclaz - Thank you..I will take a peak at your links and see if I can get any help from those. Thanks again!

Tripredacus - The original install on this machine came from Dell and it was XP Home. I then paid to have it upgraded to XP Pro at a local computer shop. I could not locate my licensed copy that was given to me from the local computer shop that installed XP Pro on it and they gave me a copy to use to try and help with my situation. So, I believe it was a copy of a Microsoft holgram copy and not a recovery disk from manufacturer, but all they wrote on it with Sharpie was Windows XP Pro SP3.

[Tripredacus]

Tripredacus - The original install on this machine came from Dell and it was XP Home. I then paid to have it upgraded to XP Pro at a local computer shop. I could not locate my licensed copy that was given to me from the local computer shop that installed XP Pro on it and they gave me a copy to use to try and help with my situation. So, I believe it was a copy of a Microsoft holgram copy and not a recovery disk from manufacturer, but all they wrote on it with Sharpie was Windows XP Pro SP3.

I figured. Not knowing what that CD actually is (looking at file contents won't help too much) its hard to tell exactly why your PC is giving you that screen. What should happen, if you click the YES button, it should open the XP OOBE program and let you call into the MS Activation Center. If the NIC driver is installed and able to get online, it should be able to register online instead. Not sure why this screen isn't coming up for you.

As to why that Yes/No box came up after the install makes me think the CD they gave you is recovery media for an OEM. Without going into too many details, OEM OSes look for information in the BIOS about the computer. If that is missing, then it will show this Yes/No box, but only if the grace period has expired.

EDIT: Actually I've seen this in one other instance, but not on an install, so I don't know if it is relevant.

[kbosch]

Thought I'd give an update on my situation. I had to download IE8 and copy it to a disk on my clean pc. Then boot into SafeMode with prompt and type in Explorer and get to a screen that allowed me to copy my IE8 install to my desktop on sick pc and then install it. After doing that, I could bootup and then load all my windows updates and I am running. Still have a few issues but it is now running. One of the problems I am having is a Rundll error when booting:

"Error loading C:\Windows\WURHTSv2.dll The specified module could not be found."

Also, as I am typing this my response from my key clicks to the screen updating seems slow. Not sure what is going on there.

[submix8c]

One of the problems I am having is a Rundll error when booting:

"Error loading C:\Windows\WURHTSv2.dll The specified module could not be found."

Also, as I am typing this my response from my key clicks to the screen updating seems slow. Not sure what is going on there.

YUCK! Remnants of a virus/trojan/downloader! You have more problems...

A Repair/reinstall does not clear bad stuff from the registry or eliminate "fake module names", it only "replaces" what is installed from scratch (clean install).

Suggest trying to download MalwareBytes and Spybot S&d, install, and run them. You may have to do this in Safe Mode With Networking. Get the updates during/after install.

Other alternative is to back up anything you want to keep (pictures, etc), get all software that you want reinstalled (including keys), wipe the XP, clean install, reinstall all additional software, then virus-scan your backups (for insurance).