Hey The best way of getting it to STAY is by the following means: MSN Contacts Window -> Tools -> Options -> Personal -> Display Picture If you set it through there, it should remain as default. To make sure, I would set it, log off MSN, and then log back in. It should remain. Its not really a good idea to set it just through individual MSN chat windows as it doesnt tend to remember it Hope that went some way to helping out