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Bad DVD drive?


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Hi guys, I just received a new LITE-ON DVD drive from Newegg and installed it in my friends computer (Compaq PIII, Win 98SE) on the second IDE channel as master and the old CD-RW as slave. I thought I’d ask your opinion before I RMA it. The problem is that when I put any CD in it it’s light flashes and the motor briefly spins and then the computer crashes (I have to shut off the power to reboot). I also downloaded the firmware update from Lite-on, the update never gets past 0% even after 15 minutes. The question is this a bad drive or am I just missing something.

thanks!

Edited by RJM
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It's on the second IDE cable jumper set to master the former CD-RW is also on that cable with the jumper set to slave, there was a CD-R in this position before I installed the DVD. DMA is enabled.

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I had a problem with a LITE-ON DVD writer before... almost the same symptoms: it would be detected correctly by the BIOS and Windows, but whenever I put a disk in it would try to spin up and then suddenly the motor would cut off, it'd do this over and over until I ejected the disk.

It turns out the problem was the power supply not supplying enough power... didn't know those things took so much power.

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Also you could try to put them on Cable Select (CS). Some BIOSes/mobos don’t like master slave jumpers that are set. Also I would blame the HP/Compaq mobo for not being compatible with a lot of hardware so try it in another PC (not HP/Compaq) before you RMA it.

I hope this helps ;)

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others had good points

power supply not being enough

--strip the system down to. cpu, ram, video card, hard drive, new dvd see what happens.

--check other types of discs, cdr, cdrw, dvd, dvd-r, dvd+r, dvd-rw, dvd+rw, normal cd. try other manfactor cd/dvd's that are recoardables / rewritables.

--with win98. make sure you have latest updates. windowsupdate.microsoft.com

--goto manufactor and look up drivers for chipsets / motherboard and make sure they are latest.

--try when pc starts, press F8 key to get boot menu

select safe mode

goto control panel

goto system ?

device manager

remove everything under cdrom's

reboot and let pc boot normally

check device manager make sure everything loaded ok without RED X"s or YELLOW exclmation marks !'s

If no X or ! reboot machine when pc gets back up you should be running for driver wise.

((quick tip you may need to remove ide controlers if you have to update your controler drivers))

--check autoexec.bat and confige.sys file in C drive make sure there's no pritory cdrom drivers loading

burrning applications, nero, ez cd creator, etc.... with this running win98, id bet you have a couple burning apps on pc. for a few years late 1990's some burning apps would make the burner not burn and cause a few other problems. might suggest backup of your data, format hard drive and reinstall everything.

other notes... aspi layer, and only installing one burning app, like nero.

Edited by boggen
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Ok, I tried it with the CD drive disconnected and only the DVD writer connected to the secondary IDE cable with the jumper set to master and had the same problem, the computer locks up when trying to read the CD and I am still unable to update the firmware (update freezes at 0%) .

The only writing software installed is Nero 6.0.

I have also re-downloaded the update from Lite-On’s site. I have also tried setting the jumpers to cable select with just the DVD and then with both the DVD and CD-RW. I’d wonder about the power supply except for one thing, the inability to update the DVD’s firmware.

Thanks all, I’ll get back into it tonight remove everything about CDROM from the device manager and start again. Although the information supplied with the drive says that it will function with the generic WIN-98 drivers. But what makes me believe that it is the DVD writer is the inability to update the firmware

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I decided to do it the easy way, I removed my Sony DVD writer ( Lite-On) from my computer and installed it in place of his new Lite-On. Works perfectly. RMA’d Lite-On DVD.

Thanks for the help

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