Incoming call disconnects modem

[ardi]

With my new XP Pro, a new problem: when I'm connected to my ISP and someone calls me, the modem hangs up. It never did this with Windows 98, and I've looked for a setting to no avail.

Anybody know how to stop this annoying problem?

[FthrJACK]

Tell people to not ring you heh

get another line?

get broadband?

try another modem?

ok, being realistic, it will be a setting in your modem properties, but as you say you have looked i guess not (you looked by right clicking on the modem? or in control panel > other hardware > modems?)

try get the proper drivers? (i assume your using winXP default drivers?)

what model is it?

[gamehead200]

I have a laptop that previously had 98 and now has XP and I don't have a problem...Maybe you clicked on something when you were setting up your modem...

[ardi]

It's on my daughter in law's computer that I just upgraded. I looked and looked on the modem properties sheet for some setting that made sense to change. Same with the Network Connections properties. Nothing seems relevant.

Maybe I should try a different driver? It's a cheap generic modem and I think I used the vanilla Windows driver.

I was hoping someone would say, "Oh, dummy, set the blank to blank to keep that from happening."

She has call waiting. Maybe that interacts.

[zipp51]

Hi ardi,

Try this;Control panel,phones and modems,double click on My Connection in the locations area,you will see the check box for disabling call waiting at the bottom.I have a cheap modem also and I have satellite one way and even though I was layered up on the sat modem when someone called I would get kicked off.Change the setting and it should be fine.

[zipp51]

Error again.When is the new board coming out?

[Reverend]

zipp's solution should solve it.But if not,here's a few more things to check.

Other devices on the same phone line, such as a telephone, fax or answering machine may interfere with your modems operation, even if you are not using the other devices at the time.

Line noise may also be the cause:

e.g

Radio frequency interference (eg. Using a mobile phone next to your modem)

Loose wiring/jacks

Old or faulty wiring

Poor lines

[gamehead200]

She has call waiting. Maybe that interacts.

Yea, could be...My cousin has a disconnection window asking her if she wants to disconnect when someone is calling her on her other line...

[ardi]

****, you guys are good! I'll have her try that tonight.

Thanks a lot!

[teufel]

disable call waiting..... *70 where i live

[un4given1]

****... goin' back through the OLD threads huh? Dec 5th 2002