waltehh Posted August 30, 2022 Share Posted August 30, 2022 Hi I got a virus and now I can't open my pictures and excel Word files. Any help please Link to comment Share on other sites More sharing options...
Jaguarek62 Posted August 31, 2022 Share Posted August 31, 2022 12 hours ago, waltehh said: Hi I got a virus and now I can't open my pictures and excel Word files. Any help please you mean some sort of ransomware? Link to comment Share on other sites More sharing options...
waltehh Posted August 31, 2022 Author Share Posted August 31, 2022 Yes exactly. Has file extension QQjj Link to comment Share on other sites More sharing options...
ED_Sln Posted August 31, 2022 Share Posted August 31, 2022 If the virus has encrypted the files, there is nothing you can do, completely clean the hard drive and reinstall the operating system. And in the future install antivirus and all security updates. But sometimes a virus just writes its garbage to the beginning of files, such files can be cleaned by antivirus. Link to comment Share on other sites More sharing options...
waltehh Posted August 31, 2022 Author Share Posted August 31, 2022 Yes exactly. Has file extension QQjj Link to comment Share on other sites More sharing options...
waltehh Posted August 31, 2022 Author Share Posted August 31, 2022 OK thank you Link to comment Share on other sites More sharing options...
D.Draker Posted September 1, 2022 Share Posted September 1, 2022 In the future , just have two separate PCs , one for gaming and pesonal stuff , another for the internet and don't keep anything important on the internet PC, like don't put there videos with you and your girlfriend, for example. Oh , and I don't beleive in updates and "anti"-viruses. If you want to test suspicious software - run it on something else , like your neighbour's laptop , lol. Kidding. Just not on your main PC. Link to comment Share on other sites More sharing options...
waltehh Posted September 1, 2022 Author Share Posted September 1, 2022 Yes I will. The virus came to my 12 year old daughter via an email. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now