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Printer Powers Up - My Computer Shows Phantom Drive


HoppaLong

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I just purchased an Epson AIO printer.  My Computer lists this device correctly under Scanners
and Cameras.  However, a nonexistent Removable Disk is also listed under Devices with Removable
Storage.  If you select this phantom Removable Disk with your mouse a message box appears.
It says, "Please insert a disk into drive."

In Device Manager it's listed under Disk Drives as EPSON Storage USB Device.

I apologize for asking this question, when I already know the answer.  Is there something I can do
to remove that phantom drive from My Computer?

Edited by HoppaLong
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I'm guessing that your AIO printer has a slot that you can plug an SD or other memory card into?  If so, that's probably what is being picked up, so it isn't actually a phantom drive.

Cheers and Regards

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Thanks bphlpt.

After having some bad luck with AIO printers, a friend recommended this model.  It prints, copies,
scans, and faxes.  I don't see any additional slots for SD cards, USB sticks, etc.  I downloaded a
295 page user manual.  Maybe something in this lengthy manual will explain the Removable Disk
in My Computer.

When I power up this printer, I hear the assigned WAV sound for a new external device.  XP is loading
two devices, because I hear that sound twice!  It's not causing any problems, but I would like to
understand what's happening.

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SOLUTION:

I opened the Device Manager window before powering up my AIO printer.  A new listing appeared under
Imaging Devices > EPSON WF-2750/2760 Series.  The redundant (and useless) item under Disk Drives >
EPSON Storage USB Device has been disabled.  Removable Disk is gone from My Computer.

All printer operations are working normally.

Why don't I uninstall EPSON Storage USB Device from Device Manager?  After using all printer functions
several times, uninstalling is probably a good idea.  I say "probably" because this item may reassert itself
each time I press the power button.

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  • 1 month later...

"AIO" = All In One
Have you tested the scanner?

"Please insert a disk into drive" may just mean that you haven't scanned anything yet so a file system hasn't been created in the EPSON WF-2750's internal memory yet. ...Or that you need to insert a thumb drive or SD card into an EPSON WF-2760 (as previously suggested by @bphlpt!).

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