xtremee Posted August 14, 2007 Share Posted August 14, 2007 Hi all,I have a problem with installing Norton AntiVirus 2007 every time i'm going to install it this message come to meSo i think that it may be problem with my MSI installer so that i download the new one from Microsoft and it still give me the same problem. I also try to install any other software that need MSI service and it work ok. KasperSky for example working and install successfully I also try to install my version Norton AntiVirus on another window xp and it work ok.i.e.MSI installer: work ok except with NAVNAV : Have no problem in installing on another windowI think that the problem in my windowBtw, i don't wanna any one to tell me that i have to reinstall my window THis isn't a solution.Hope that it is clear and any one can help me Link to comment Share on other sites More sharing options...
Zxian Posted August 14, 2007 Share Posted August 14, 2007 Have you tried running Dial-A-Fix? Link to comment Share on other sites More sharing options...
xtremee Posted August 14, 2007 Author Share Posted August 14, 2007 Sure and it dose not make any different !! Link to comment Share on other sites More sharing options...
puntoMX Posted August 15, 2007 Share Posted August 15, 2007 Tell me when you bought the licence please...Also, did you read the link the error gaves you?You should update your software first before installing it on Vista.All is automated on the site and can´t go wrong. Link to comment Share on other sites More sharing options...
DigeratiPrime Posted August 15, 2007 Share Posted August 15, 2007 I'll troll, why are you trying to install Norton AntiVirus 2007?Back to being helpful, it sounds like this problem only happens on Vista, is that your case too?http://www.symantec.com/2007LCV1/Many installation problems have been fixed in the latest 2007 Vista compatible product update. If you have Norton AntiVirus 2007 or Norton Internet Security 2007 that was purchased online before January 20 2007 or was purchased from a store before Feb 1 and you have a valid subscription, then you are eligible for the 2007 Vista compatible product update. To update your Norton program, click here.If you have a trial or introductory subscription of Norton Internet Security 2007 or Norton AntiVirus 2007 (often provided by our partners with a computer or other hardware purchase), you must first purchase a regular subscription to be eligible to receive the 2007 product feature updates.RENEW MY 2007 SUBSCRIPTIONIf you purchased your product through your internet service provider (ISP), then you are not eligible for these new product feature updates. Please contact your ISP for information about any updates available for your product.If you have the latest 2007 product, then go to the next step. Link to comment Share on other sites More sharing options...
xtremee Posted August 15, 2007 Author Share Posted August 15, 2007 (edited) As you can see in the pic http://www.symantec.com/2007LCV1/this is the same problem that i have.And i'm still looking for the way of solution! Edited August 15, 2007 by xtremee Link to comment Share on other sites More sharing options...
DigeratiPrime Posted August 15, 2007 Share Posted August 15, 2007 i know that, I was wondering if you had followed the link and downloaded the update from that page? Link to comment Share on other sites More sharing options...
RJARRRPCGP Posted August 17, 2007 Share Posted August 17, 2007 So i think that it may be problem with my MSI installer so that i download the new one from MicrosoftI agree with you! It does sound like a corrupted MSI installation. Link to comment Share on other sites More sharing options...
puntoMX Posted August 17, 2007 Share Posted August 17, 2007 I agree with you! It does sound like a corrupted MSI installation.No, it has nothing to do with the MSI install shield. It’s a bug in the older, read first public release, of the Norton suite. Link to comment Share on other sites More sharing options...
xtremee Posted August 17, 2007 Author Share Posted August 17, 2007 (edited) @DigeratiPrime, i know that, I was wondering if you had followed the link and downloaded the update from that page?Sure i try this solution before post this topic.=========================================================================@RJARRRPCGP,I agree with you! It does sound like a corrupted MSI installation.No, i don'tIf you read my topic from first you will find MSI installer: work ok except with NAV Which mean that the problem is resident in Norton it self as puntoMX sayIt’s a bug in the older, read first public release, of the Norton suite.=========================================================================The good things that i Finally get the solution of this problem which is simply some .cat files that are needed to be in CatRoot folders !But the bad things that i get another problem which occure after enter my Product Key and starting copy some files (look to be work ok !) i get this error:Symantec website for support and i will try there solution hope to workthen as usaul i go to Edited August 17, 2007 by xtremee Link to comment Share on other sites More sharing options...
bonestonne Posted August 18, 2007 Share Posted August 18, 2007 anything but Norton!its entirely possible that Norton is the source of this problem [and if you continue to try installing, it could become the source of many more problems to come].Avast! Link to comment Share on other sites More sharing options...
xtremee Posted August 18, 2007 Author Share Posted August 18, 2007 OoIt make it againthe solution of Symantec don't work with me for the 2nd time!!I will never surrender :angrym: Link to comment Share on other sites More sharing options...
Jeremy Posted August 21, 2007 Share Posted August 21, 2007 I received the same error message with the latest Norton garbage in VMware. So as far as I am concerned, it has nothing to do with a previous version. Link to comment Share on other sites More sharing options...
xtremee Posted August 24, 2007 Author Share Posted August 24, 2007 The previous versions of NAV give the same error I think that the case of this error is that NAV installer can't treatment with this path All Users\Application Data\Symantec i will try to find a solution for this ! Link to comment Share on other sites More sharing options...
DigeratiPrime Posted August 24, 2007 Share Posted August 24, 2007 i downloaded the latest Norton IS 2007 from the Symantec website and it bombs in vmware for xp but not for vista. http://liveupdate.symantec.com/upgrade/NIS071040.exeNorton IS 2008 Beta installs fine on XP thoughftp://ftp.symantec.com/misc/sabu/nis_beta/NIS08TD.exe Link to comment Share on other sites More sharing options...
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