auutumn Posted July 2, 2007 Share Posted July 2, 2007 In the last two weeks, my Outlook stopped working. I've talked with my ISP (Time Warner Cable) and they can't find out what's wrong. They suggest that the issue could be a corrupt file called "wsoft32.dll" if I heard the tech correctly. Whenever I test the account settings, I get the message "Log onto incoming mail server (pop3): The specified server was found but there was no response from the server."Any ideas? Link to comment Share on other sites More sharing options...
N1K Posted July 3, 2007 Share Posted July 3, 2007 If that file is part of the outlook, can you try to reinstall Outlook?Did you test it with other mail apps like Outlook Express or Mozilla Thunderbird? Link to comment Share on other sites More sharing options...
auutumn Posted July 3, 2007 Author Share Posted July 3, 2007 I uninstalled then reinstalled Outlook but same issue. I tried Outlook Express and Mozilla Thunderbird but had the same issue.Any other suggestions? Link to comment Share on other sites More sharing options...
crck3rz Posted July 3, 2007 Share Posted July 3, 2007 (edited) Is the spelling of the filename correct, I have outlook installed and did a search for that file and can't find a file with that name on my hard drive Edited July 3, 2007 by crck3rz Link to comment Share on other sites More sharing options...
jroc Posted July 3, 2007 Share Posted July 3, 2007 I think he might have meant winsock32.dll....if you tried it with other clients...then its possible you have a trojan....or a technician that wanted to go home and not help you.possible trojan information:http://www.google.com/search?hl=en&ned...=Search+the+Web Link to comment Share on other sites More sharing options...
auutumn Posted July 3, 2007 Author Share Posted July 3, 2007 You're probably right about the name of the file. I have Spy Sweeper and it ran a complete sweep the other day and did find a issue that it quanentined; I’ll run another sweep tonight. I found some info on trojans so I’ll look into more deeply tonight. Link to comment Share on other sites More sharing options...
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