Loaded my OS from my Unattended DVD and now have a problem. Everytime I start Outlook I get an error popup that says. "Identity Switch Canceled. The current identity could not be changed because one of the applications was unable to switch. Close any open dialog boxes in other applications before trying again." I found this Knowledge Base Article but i cant figure out what they are wanting me to do??? Please Help here is KB Microsoft Knowledge Base Article - 224463 here is my reg under identities...what do i add??? Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Identities] "Identity Ordinal"=dword:00000002 "Migrated5"=dword:00000001 "Last Username"="" "Last User ID"="{00000000-0000-0000-0000-000000000000}" "Identity Login"=dword:00098053 [HKEY_CURRENT_USER\Identities\{2E449F6D-D8EE-4283-A695-90B38A39DB97}] "Username"="Main Identity" "Identity Ordinal"=dword:00000001 [HKEY_CURRENT_USER\Identities\{2E449F6D-D8EE-4283-A695-90B38A39DB97}\Software] [HKEY_CURRENT_USER\Identities\{2E449F6D-D8EE-4283-A695-90B38A39DB97}\Software\Microsoft] [HKEY_CURRENT_USER\Identities\{2E449F6D-D8EE-4283-A695-90B38A39DB97}\Software\Microsoft\Outlook Express] [HKEY_CURRENT_USER\Identities\{2E449F6D-D8EE-4283-A695-90B38A39DB97}\Software\Microsoft\Outlook Express.0] "NOSplash"=dword:00000001