coldoven Posted June 25, 2006 Share Posted June 25, 2006 i've been having a horrible problem lately with my laptop freezing during BIOS. But everytime I ran a hardware diognostic, everything passed the test. I happened to notice by chance, that when my "Microsoft comfort keyboard" plugged in the USB port, the laptop would freeze during BIOS....but, when it's not plugged in, the computer boots up smoothly.would this external device have an effect? or is this a coincidence? i tried it three times with, and three without, and the results were always the same...with the keyboard, it freezes.without, it boots up smooth.is there a way to run a diagnostic on the external keyboard? thanks alot guys.... i'm at a loss here. Link to comment Share on other sites More sharing options...
ripken204 Posted June 25, 2006 Share Posted June 25, 2006 well obviously its the keyboard, im not exactly sure what the problem is. are there other usb ports u can try it in? Link to comment Share on other sites More sharing options...
coldoven Posted June 25, 2006 Author Share Posted June 25, 2006 yeah, ripkin_there are three others... but it's all the same story. there is more to the story too. this is the second laptop i've had. the first one, i didn't realize that the keyboard was the issue. the tech guys (via my warruntee) decided to replace the motherboard the first time.... this, of course, didn't fix the problem. then, they replaced the optical drive... still, BIOS problems. then, the motherboard again.finally, they gave me a new computer. now, i'm realizing we were all duped. and that first laptop was fine. here i spent lots of cash, and feel like a sucker. Link to comment Share on other sites More sharing options...
bledd Posted June 25, 2006 Share Posted June 25, 2006 just incase, try changing the boot priority to HD firstincase you have a usbkey plugged into the keyboard (don't know if it has ports) Link to comment Share on other sites More sharing options...
coldoven Posted June 25, 2006 Author Share Posted June 25, 2006 i'll try that bledd... is that something i do in the system set-up you can activate during BIOS? gotta run to work, but i'll see if it helps. thx guys. Link to comment Share on other sites More sharing options...
LLXX Posted June 26, 2006 Share Posted June 26, 2006 Then don't leave the keyboard plugged in during boot! Link to comment Share on other sites More sharing options...
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