coucou Posted June 12, 2006 Share Posted June 12, 2006 Hi,My daughter can't completely access with her computer to this specific site http://www.neufmois.fr/ (french site for pregnant woman). When i test with my computer, i get a complete access .In fact, when she is connected to that site, she got just ads + ebay bar (see image bellow) and all the links properties are "Not available" I've deleted all the temporary internet files and cookies, reconfigure IE security, confidentiality... without success.She is using Internet Explorer 6.0.2900How could she connected and get all the links revival?Any help will be appreciated.RegardscoucouTitle edited -- Please, use [TAGS] in your topic's title.--Sonic Link to comment Share on other sites More sharing options...
lsutiger Posted June 13, 2006 Share Posted June 13, 2006 What error are you getting? (There is an error at the bottom right corner....double click it to reveal the error) Link to comment Share on other sites More sharing options...
LLXX Posted June 13, 2006 Share Posted June 13, 2006 Ping the site from the command line, if the IP is anything other than 213.186.33.16 the problem is with the DNS.Otherwise, it looks like a browser hijacking. Link to comment Share on other sites More sharing options...
coucou Posted June 13, 2006 Author Share Posted June 13, 2006 @lsutiger: No error at the bottom right corner@LLXX: Site piging is correct.After Ping neufmois.fr from the command line, I getPinging neufmois.fr [213.186.33.16] with 32 bytes of data:Reply from 213.186.33.16: bytess=32 time=41ms TTL=123Reply from 213.186.33.16: bytess=32 time=40ms TTL=123Reply from 213.186.33.16: bytess=32 time=43ms TTL=123Reply from 213.186.33.16: bytess=32 time=46ms TTL=123Packet sent =4, Received = 4, Lost = 0 (0% loss),If the browser is hijacking, how can i suppress the hijack, reinstall it.BTW, i scan the disks with symantec Antivirus 10.1 corp and Webroot SpySweeper, they found some trojan which where suppressed.Regardscoucou Link to comment Share on other sites More sharing options...
LLXX Posted June 13, 2006 Share Posted June 13, 2006 There is a program called HiJackThis, run it and you can inspect where the browser is being hijacked. Link to comment Share on other sites More sharing options...
coucou Posted June 13, 2006 Author Share Posted June 13, 2006 (edited) TNX LLXX,Here bellow the hijackthis.log file, may you let me know what to select for fixiing.BTW, on all website page when i point my mouse i get on the state bar (bottom left corner) the right ling address. When i click on the link it just open a blank new window and never end. The prperties still "Not Available".Regardscoucou Edited June 13, 2006 by coucou Link to comment Share on other sites More sharing options...
Sonic Posted June 13, 2006 Share Posted June 13, 2006 Check the website with alternative brower like Firefox or Opera too.BTW, you can check items: R1O4 : KelsPakSoft , NeroFilterCheckmmm.exe is KelsPakSoft, it seems to be a virus/spyware. Link to comment Share on other sites More sharing options...
coucou Posted June 13, 2006 Author Share Posted June 13, 2006 I follow yr advise sonic... it is worst (i think)! It took long time to get the site, and when i get it, the page is blank except the top banner and the left hand column (the ads and the ebay bar disappear. Regardscoucou Link to comment Share on other sites More sharing options...
Yzöwl Posted June 13, 2006 Share Posted June 13, 2006 (edited) Your HijackThis! log appears to be clean.Nearly the entire site is local to neufmois.fr, therefore it is not a HOSTS or zone setting problem.At the foot of your page, however as spotted already, it seems to say, something like, translated, Done, but with errors on page.The site works fine on my machine, meaning that it is not a server side page error. It also works fine in Opera and Firefox and also IE with both activex and scripting disabledThe most likely fix would be to remove all the temporary Internet-related files from your computer:1. Start Internet Explorer.2. On the Tools menu, click Internet Options.3. Click the General tab.4. Under Temporary Internet files, click Settings.5. Click Delete Files.6. Click OK.7. Click Delete Cookies.8. Click OK.9. Under History, click Clear History, and then click Yes.10. Click OK.I hope this helps! Edited June 13, 2006 by Yzöwl Link to comment Share on other sites More sharing options...
P51D Mustang Posted June 13, 2006 Share Posted June 13, 2006 You might also do a run of SpyBot Search & Destroy-I usually run AdAware, Spybot then HiJack This when cleaning an infested workstation.SpyBotYou have to be careful with HiJack This-it's easy to nuke things that are useful.... Link to comment Share on other sites More sharing options...
coucou Posted June 13, 2006 Author Share Posted June 13, 2006 @Yzöwl:there is nothing (NO error or notification) at the foot of the page.Here bellow 2 image links:entire webpage with scroll and entire screen.The site works fine on my machine too (i'm using IE6) but not on my daughter machine.I re-re-re delete Temporary Internet files,Cookies and Clear History.... without success.@P51D Mustang: Although I scaned the disks with symantec Antivirus 10.1 corp and Webroot SpySweeper, I installed the latest SpyBot version, ran it for Check then Fix problems. it find 2 problemes:DoubleClick: cookie:administartor@doubleclick.netWindows Security Center: HKLM\Software\Microsoft\Security Center\FirewallDisableNotify!=dword:0 ... Still the problem exist.BTW, on most of website pages the links properties still are "Not Available". And, when i point my mouse i get on the state bar (bottom left corner) the right link address. When i click on it, a blank new window is opened and never end loading the page. May be i should reinstall IE6 ((clean uninstall+install) brand from new. If so, how do i doing that???Regardscoucou Link to comment Share on other sites More sharing options...
Yzöwl Posted June 13, 2006 Share Posted June 13, 2006 @Yzöwl:there is nothing (NO error or notification) at the foot of the page.Je suis aveugle!Terminé, mais il existe des erreurs sur la page.Another option:Check that your anti-virus program is not set to scan the Temporary Internet Files folder Link to comment Share on other sites More sharing options...
coucou Posted June 13, 2006 Author Share Posted June 13, 2006 (edited) Je suis aveugle!Terminé, mais il existe des erreurs sur la page. Quelles erreurs???I disabled the Symatec AV prog... still same problem coucou Edited June 13, 2006 by coucou Link to comment Share on other sites More sharing options...
Sonic Posted June 13, 2006 Share Posted June 13, 2006 [FR] @coucou: Dans la barre d'état en bas à gauche d'Internet Explorer. Clique sur le triangle jaune pour avoir plus d'infos. Pour mmm.exe je me suis planté, j'ai cherché beaucoup trop vite dans google désolé.Try to test in Safe mode too. Link to comment Share on other sites More sharing options...
coucou Posted June 14, 2006 Author Share Posted June 14, 2006 (edited) Sorry to everyone i allways look for the error at the bottom right corner. Tnx Sony to draw me attetion to the bottom left corner.I get error message: Problems with this Web page might being displayed properly or functionning properly...Error in loading DLL (see here bellow attached image).Do anyone can tell me what DLL or DLL's bad/mis loaded?Regardscoucou Edited June 14, 2006 by coucou Link to comment Share on other sites More sharing options...
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