webcam malfunction?

[hakeem5454]

when i tried using my webcam, i noticed that the green led light wasnt on. so i thought it was unhooked, even though it was. I tried reconnecting it and this is what it said.(look at pic)

malfunction.bmp

[ripken204]

great... well find a driver for it online

if that doesnt work then go into the device manager, uninstall the current driver then reinstall it

[hakeem5454]

i tried that..i tried installing a new driver, i tried uninstalling the old one and installing it again, i tried reconnecting it, i tried everything.

still no luck

[LLXX]

Be careful with USB devices. Even though they say you can unplug/plug them while the system is on, do it carefully. Otherwise it's very easy to damage the USB controller from static charge. Happened to an old mobo I had... just unplugged a cable and forever that port never worked again...

[hakeem5454]

ok, if i did that by accident, i dont remember me doin that, but i tried it in other usb ports too and it still said the same thing..

[Jeremy]

Uninstall drivers, unplug the device, reboot, reinstall drivers and upgrade them if available, reboot and plug device back in. Did you follow this exact procedure? If you leave the device plugged in and the device uses Windows generic drivers, it will just reload them from the Driver Cache, so any newer drivers aren't properly installed and you might end up with a driver conflict.

[hakeem5454]

Ohhh that worked

thanks man