Panda Dome free delays startup to 16+ minutes

[FelixPls1]

Hi, it's me again,

Anyways, I installed Panda Dome free 22.03.00 on my Windows Vista laptop, and ever since it's taken up to 16 minutes from when I press the power button until everything's fully loaded (explorer.exe, gadgets, etc.) When I log in to my account, it shows the "welcome" screen for 1.5 minutes, and then takes me to a black screen with a cursor, for around 3 minutes, and then the taskbar loads, then later everything finally loads

However, I uninstalled Panda Dome, and the computer boots like normal.

The pc is a Lenovo Thinkpad x220 Tablet with Windows Vista Ultimate sp2 build 6003; Intel Core i7 2640M (Sandy Bridge), Intel HD Graphics 3000, 12 GB RAM

I tested this on another computer with Windows XP, and the same exact thing happened; 16ish minutes until the desktop was fully loaded.

 

Edited October 16, 2024 by FelixPls1
more specs

[Klemper]

Log files, what do they tell?

[FelixPls1]

here

ntbtlog.txt

[Karla Sleutel]

19 hours ago, FelixPls1 said:

here

ntbtlog.txt 16.32 kB · 0 downloads

In the log it says, you have a custom theme patcher, it usually causes problems, like black screens or even BSOD, etc.

Loaded driver \??\C:\Windows\system32\drivers\uxpatch.sys

https://forums.tomshardware.com/threads/black-screen-after-installing-ux-theme-patcher-safe-mode-isnt-even-working-on-windows-10.3751738/

https://www.sevenforums.com/bsod-help-support/177142-bsod-uxpatch-sys-error.html

https://answers.microsoft.com/en-us/windows/forum/all/bsod-error-driverpowerstatefailure-bugcheck-9f/f4427767-783c-476f-a607-b3fdd7e11dd8

 

[FelixPls1]

14 hours ago, Karla Sleutel said:

In the log it says, you have a custom theme patcher, it usually causes problems, like black screens or even BSOD, etc.

Loaded driver \??\C:\Windows\system32\drivers\uxpatch.sys

https://forums.tomshardware.com/threads/black-screen-after-installing-ux-theme-patcher-safe-mode-isnt-even-working-on-windows-10.3751738/

https://www.sevenforums.com/bsod-help-support/177142-bsod-uxpatch-sys-error.html

https://answers.microsoft.com/en-us/windows/forum/all/bsod-error-driverpowerstatefailure-bugcheck-9f/f4427767-783c-476f-a607-b3fdd7e11dd8

 

I removed the custom theme patcher, and the laptop still takes 16+ minutes to get to the desktop. On the Windows XP desktop, the same thing happens, yet I don't have any custom theme patcher installed there

[jumper]

It's cloud-based. It also downloads News and Ads by default. Are you online or offline when experiencing delays?

 

[FelixPls1]

22 hours ago, jumper said:

It's cloud-based. It also downloads News and Ads by default. Are you online or offline when experiencing delays?

 

This is when the pc starts up, so I'm assuming it'd be offline?

[FelixPls1]

I also dug out another laptop of mine that's been unused for a while (Dell Latitude D630, Windows XP sp3, Intel Centrino). I installed the same exact version of Panda Dome on it, and it boots up like normal; no delay whatsoever.

[jumper]

3 hours ago, FelixPls1 said:

This is when the pc starts up, so I'm assuming it'd be offline?

Probably online. The laptop maybe not. Power off your router so you know they are all offline, then recompare boot times.

 

[FelixPls1]

14 hours ago, jumper said:

Probably online. The laptop maybe not. Power off your router so you know they are all offline, then recompare boot times.

 

alright, I powered off my router, and for the desktop running XP, it's 12 minutes 34 seconds, and for the laptop with Vista, it's 18 minutes 8 seconds.

[NotHereToPlayGames]

1 hour ago, FelixPls1 said:

12 minutes 34 seconds

That's an AWESOME timing for anybody with OCD!

[jumper]

I was hoping to see evidence that the service would go to sleep at launch if offline.

Go into the app and look for ways to disable as many scans and downloads as possible, especially system scans at launch.  Disable it as much as possible without actually uninstalling it.

Use Dr. Watson and other process viewers right after boot to determine what drivers and services have been using lots of CPU time since boot.

 

[FelixPls1]

On 10/21/2024 at 3:52 PM, jumper said:

I was hoping to see evidence that the service would go to sleep at launch if offline.

Go into the app and look for ways to disable as many scans and downloads as possible, especially system scans at launch.  Disable it as much as possible without actually uninstalling it.

Use Dr. Watson and other process viewers right after boot to determine what drivers and services have been using lots of CPU time since boot.

 

Alrighty, funniest thing happened... twice: BOTH the computers are booting like normal, despite Panda Dome still being installed on them. The only thing I've done was downloaded all the Visual C++ runtimes supported for Windows XP and Vista, maybe that did it?

[jumper]

If the other laptop that didn't have the boot delay does have all these recent VC++ runtimes, I'd say "yes".  In order to run correctly, Panda Dome must need a more recent version of the runtimes than was previously installed. The installer should be checking for and reporting the deficiency instead of allowing it to behave so poorly.

 

[FelixPls1]

the other laptop only has the 2008 visual runtime installed