j7n Posted January 18 Share Posted January 18 I am not able to install the drivers for Canon 5600F on Server 2008 R2 (64-bit). I realize finding someone with experience in this matter is a long shot. I tried the last available driver 14.0.7a ( sd64-win-5600f-14_0_7a-ea24.exe ). It seems to have 64-bit DLLs and claims to support Windows 7 and 10. The process hangs indefinitely on "Installing device driver software" whenever the scanner is connected to a USB port. Maybe it is waiting on a component service. The driver is supposedly signed and Windows didn't complain about it. I did attempt to install 14.0.7 (without a) at first. Attempting to scan via TWAIN in this state gives an error that ScanGear was not able to communicate with the scanner. The scanner works on Server 2003 32-bit. Link to comment Share on other sites More sharing options...
D.Draker Posted January 18 Share Posted January 18 12 hours ago, j7n said: Canon 5600F Why won't you just install the driver manually, then? https://catalog.s.download.windowsupdate.com/msdownload/update/driver/drvs/2012/10/20510300_11ca9b2b0951f4907dd6858719316a8af79749f8.cab 1 Link to comment Share on other sites More sharing options...
D.Draker Posted January 18 Share Posted January 18 (edited) 12 hours ago, j7n said: sd64-win-5600f-14_0_7a-ea24.exe Those exe installers are usually crap/bloatware. It's advised to install via inf directly. Here's a bit older driver. https://catalog.s.download.windowsupdate.com/msdownload/update/driver/drvs/2013/04/20282278_868cfb4f48fe8f4333115ab525ef46c66316ddc9.cab Edit. This one worked for me. Edited January 18 by D.Draker 1 Link to comment Share on other sites More sharing options...
j7n Posted January 18 Author Share Posted January 18 I installed from the INF. Then I tried to run the package. It is actually very small, and only extracts the same driver files to C drive. I suspect that the Windows Image Acquisition (WIA) service might be required by the driver, which I do not have installed. I was not successful in copying its settings from XP. The legit way of installing it is with the Desktop Experience, which brings a ton of unwanted stuff and defeats the purpose of having Server instead of Seven. What do you have under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\StiSvc ? Link to comment Share on other sites More sharing options...
D.Draker Posted January 18 Share Posted January 18 3 hours ago, j7n said: I suspect that the Windows Image Acquisition (WIA) service might be required by the driver Right! It looks like the culprit. I have it running. I didn't remove it from the ISO, I simple remove the startup checkbox, when it's needed. 2 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now