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C2 BSOD error when entering a specific web page


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Hi. Can anyone check and confirm the BSOD C2 error after clicking the "Szkoły" link on the site: https://nk.pl/logowanie

I checked three different computers including the VMware machine and the error is also on Google Chrome 49


There is various information in WinDbg:

Probably caused by : win32k.sys ( win32k!XLATEOBJ_cGetPalette+6f0b6 )


Probably caused by : ntkrnlmp.exe ( nt!KeDisconnectInterrupt+48e )


Edited by reboot12
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On 2/12/2020 at 5:28 PM, win32 said:

I loaded the page in Serpent 52 x64 without issue. I have every update except for the May 2019 updates.

Did you click the "Szkoły" link ???

On 2/12/2020 at 5:46 PM, Mcinwwl said:

What is your actual setup (both hardware and Virtual machines)

What is your XP spects? version? last update? Settings?

Any IS software running?

browser version?


VMware Workstation 8 on Host same as Guest WinXP SP2 x64 - only exFAT (WindowsServer2003.WindowsXP-KB955704-x64-ENU.exe) and X.509 (WindowsServer2003.WindowsXP-KB938397-x64-ENU.exe) update installed.

Firefox ESR 52.9.0 32-bit, Host CPU Intel C2D

Now, I have installed these updates but they do not help and I still get error in WinDbg C2 caused by win32k.sys

  • WindowsServer2003.WindowsXP-KB968537-x64-ENU.exe    win32k.sys
  • WindowsServer2003.WindowsXP-KB932596-x64-ENU.exe    ntoskrnl.exe
  • WindowsServer2003.WindowsXP-KB935839-x64-ENU.exe    kernel32.dll
  • WindowsServer2003.WindowsXP-KB949459-v2-x64-ENU.exe    ntoskrnl.exe, hal.dll
  • WindowsServer2003.WindowsXP-KB951126-x64-ENU.exe    hal.dll
  • WindowsServer2003.WindowsXP-KB2724197-x64-ENU.exe    ntoskrnl.exe, hal.dll
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1 hour ago, win32 said:

Yes. My ntoskrnl version is 5.2.3790.5583, dated 2015-03-17.

After installing the WindowsServer2003-KB3045999-x64-ENU.exe (5.2.3790.5583) update, I still have error C2 on VMware 8 - I do not understand :huh::dubbio::} - maybe it depends on the hardware ???

P.S. ntoskrnl.exe is from 2015-03-16 not 17 March ???

Edited by reboot12
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20 hours ago, win32 said:

My win32k version is 5.2.3790.6080, dated 2017-04-26 17:57.

I'm running an X58 system with Xeon X5670 (Westmere).

I could not find this version but I found a slightly older update of the win32k.sys file: WindowsServer2003-KB3070102-x64-ENU.exe

Now nk.pl works normally in both VMware and real hardware :rolleyes::P

win32k.sys 5.2.3790.5667 - June 24, 2015

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