I can't see that you have dedicated VRAM. This is why I asked for AIDA64 or HWiNFO screenshots of the system info

I can't see that you have dedicated VRAM. This is why I asked for AIDA64 or HWiNFO screenshots of the system info

 

Sorry but I'm not really familiar with the HWiNFO but you can see in the dxdiag that under system devices: AMD Radeon(TM) R7 M265. Can you guide me through what you need in HWiNFO or AIDA64?

and the dxdiag log shows that the GPU uses the Main RAM and so you have on 3.25GB left.

 

 

When you run HWiNFO it shows a summary. Post this one, close the summary and post what you see under "Video Adapters"

Is HWiNFO a piece of third party software or is it something I can check that is built into windows?

Is HWiNFO a piece of third party software or is it something I can check that is built into windows?

http://www.hwinfo.com/download.php

 

jaclaz

thank you Jacaz!

and the dxdiag log shows that the GPU uses the Main RAM and so you have on 3.25GB left.

 

 

When you run HWiNFO it shows a summary. Post this one, close the summary and post what you see under "Video Adapters"

Is this it?

yes, also post a picture of the R7 data

Here it is.

ok, you really seam to have 2 GPUs and the better GPU seams to have its own memory. Look in the BIOS if you can reduce the size of the memory assigned to the first GPU. Look if 128 or 256MB is possible to get more free memory to Windows.

Or maybe seek a setting to disable the lesser one (with the shared memory) entirely.  This, of course, could affect battery life if it's a portable system.

 

-Noel