Trace Windows 7 boot/shutdown/hibernate/standby/resume issues

[Schadenfreude]

the BSODs come from the DRIVERS flag.

 

In tarce4 the disk is busy all the time:

 

 

The queue depth at 91 is bad. Get a faster disk like a SSD.

Okay, guess I'm done optimizing then... thanks!

I'll try to convince my parents to purchase an SSD or buy a new computer.

[Alexbp]

Hi MagicAndre.

 

Can you help me with my boot? It takes a long time in the 'Loading Windows' screen, almost 20 sec and its a new install on a new SSD. I see the problem should be in the PreSMSS or SMSSInit.

Heres my trace: http://www.firedrive.com/file/3B93FE1743672C7D

 

Thanks!

PD: Sorry for my english

[MagicAndre1981]

Enumerating the IDE channels causes the PreSMSS and running autochk.exe (chkdsk) the SMSSInit dealay.

[kconti]

Hello,

 

Newly created Windows 7 image is taking around 3-5 minutes or so to log off and then shutdown (some computers a lot longer).  Our machines are apart of a domain.

 

I have tested to see if this was a page file issue, but even with disabling the page file completely, I still have the same issue.

 

So I created a trace using the Windows Kits. 

 

From the trace analysis I can see that:

 

logonui.exe has a start time of 5.08 secs and end time of 230.03 secs (end of log).

WMIADAP.exe has a start time of 17.24 secs and end time of 93.199 secs.

SearchFilterHost.exe has a start time of 39.99 secs and end time of  145.02 secs.

 

Everything else is really quick.  I went through about 6-7 pages on this forum and didn't recognize my issue.

 

Please help - this is a very annoying problem as you know and my users are getting frustrated.

 

Any help would be very much appreciated.

 

- Kyle

[MagicAndre1981]

I need the ETL to see more.

[kconti]

I need the ETL to see more.

 

I hope I have included what you needed (attached).  When I used the boot parameter, nothing showed up...so I used "shutdown" instead.

 

Thanks in advanced,

 

Kyle

summary_boot2.xml

[MagicAndre1981]

I need the large generated ETL and not a xml file.

 

Use this command please:

 

xbootmgr -trace shutdown -noPrepReboot -traceFlags BASE+LATENCY+DISPATCHER+FILE_IO+FILENAME -stackwalk profile+CSwitch+ReadyThread -resultPath C:\TEMP

 

Zip the file and upload it (cloud service) and post (send me) a link.

[vladv]

Does these diagnostic tools work for Windows 8/8.1 too? Thank you!

[MagicAndre1981]

yes. I created an extra topic for  Windows 8:

 

http://www.msfn.org/board/index.php?showtopic=158252

[MagicAndre1981]

Hello,

 

Newly created Windows 7 image is taking around 3-5 minutes or so to log off and then shutdown (some computers a lot longer).  Our machines are apart of a domain.

 

Any help would be very much appreciated.

 

 

the trace shows that you copy user profiles data during logoff (userenv.dll!CopyProfileDirectoryEx2, userenv.dll!RecurseDirectory which enums all files in the profile). This runs a long time and causes the slowdown.

[albert1234]

Hi Andrew,

while having problems with shutting down my computer I have sent you a personal message and uploaded the the zipped etl-file, hoping that you can give me advice.

Mit freundlichen Grüßen

Albert

[MagicAndre1981]

please remove Acronis tools. I see several delays by snapman.sys which belongs to Acronis.

[albert1234]

Thankyou Andrew. Done. Hope it works next time.

MfG

[albert1234]

Hi Andrew,

Removing Acronis tools actually solved my shutdown problem. Thank you.

Perhaps I may ask you once more to shorten my laptop´s boottime.

I couln´t yet identify the culprit who is responsible for a long, long boottime. So I made the corresponding etl file and uploaded to the Internet. I would appreciate your help in analyzing the boot trace log. The link I have sent to your personal email address.

MfG

Albert

[doveman]

My brother's having a problem where his PC will wake from standby but the monitor won't come on, so he has to hard reboot. I recall having the same problem with my PC a while ago but I can't remember if I ever found a cause or fix or if I just reinstalled Windows in the end.

 

He's up to date with Windows Updates except for IE11, which won't install properly and just ends up restoring/undoing the Update after a couple of reboots but that's another problem.

 

I'd be grateful if you could have a look at his trace for me, so that we can hopefully fix this for him.

 

https://drive.google.com/file/d/0B1fDI89phEESenRHQU41aWlHY2s/edit?usp=sharing