Restore the Administrator rights

[hany_mansour]

Hello every body,

i'm trying to install new device (USB external modem)

but when loading the software for that modem

my computer response two messeges:

1) cannot load newdev.dll

2) to install usb DSL modem "only administrator privilage to install that USB"

note: I'm administrator and i tried to boot in safe mode and tried to install by Administrator user

but nothing happened... same same

Q: do i have to install windowsXP again or i can fix it?

Best regards

Edited May 19, 2009 by hany_mansour

[Tripredacus]

That's a very strange DLL name. What is the make and model of this modem?

[AO3]

The os is XP? Just want to check.