USB mouse troubles

[kekk0]

Hi,

some time ago I switched from a ps2 mouse to a trust MI-2540D usb mouse, but when I started using it I noticed it sometimes freezes the cursor on screen for one secont or two then it works again. It happens randomly every few seconds/minutes and while the cursor is frozen, even the buttons input is not detected by the pc. I already tried to remove the old mouse from the peripheral list and restart, no way.

My pc is an athlon xp 2600+ on nforce2 based asus a7n8x-x, os xp sp2 always updated. I don't have viruses or malware of any kind.

Can someone please help me?

Thanks in advance!

[puntoMX]

It seems the only way is to test it with another USB mouse. Sadly, Trust isn’t really a brand (mostly known in the Benelux, but outside the Benelux it’s almost unknown), they buy cheap products and print/stick there logo on it. If possible go with Logitech next time .

[Ponch]

I'd test that mouse on an other PC. Could be a damaged cable or bad contact.

[kekk0]

Thanks for your replies.

Actually I already changed 2 mice, same brand/model. They all worked ok with other pcs, so it's something wrong with my pc. I'd like to avoid reinstalling xp, I guess it's something related to software/drivers because usb ports works perfectly with any other usb device I use (pen drives, cameras, printers, modems, cell phones...)

Any idea?

Edited March 5, 2008 by kekk0

[kekk0]

I reinstalled the OS and the problem is still there, even if now happens a bit less frequently. I guess it's something related to my chipset (nforce2) or maybe ts drivers (5.10)...

[Tripredacus]

I've had mouse problems in the past and these are the things I had tried.

1. See how the performance is while connected using a PS2 adapter.

2. Check your surface compared to the other places it worked. There may be a tolerance difference with the optics.

3. Try connecting that mouse and a different optical USB mouse to the computer, then try to use the other (not the one having problems) and see how it reacts.

Sorry I got called into a 3.5 hour meeting when I started writing this email, got brain dead, went home, came back to work and realised I never finished... I hope this helps anyways.

[kekk0]

I've had mouse problems in the past and these are the things I had tried.

1. See how the performance is while connected using a PS2 adapter.

2. Check your surface compared to the other places it worked. There may be a tolerance difference with the optics.

3. Try connecting that mouse and a different optical USB mouse to the computer, then try to use the other (not the one having problems) and see how it reacts.

Sorry I got called into a 3.5 hour meeting when I started writing this email, got brain dead, went home, came back to work and realised I never finished... I hope this helps anyways.

Thanks for your reply.

1. a ps2 adapter doesn't help (mouse doesn't work at all)

2. the surface is not a problem. When it freezes for that couple seconds, even the buttons doesn't work.

3. I changed 2 equal mice and I had the same problems, I didn't try a different usb mouse, though.