You seem to have two different issues here, you might want to split them to two different topics. In regards to WIM images, they are just like any other image. In general for XP the are hardware dependent. There are ways to make them more hardware independent For information on making a PR disk and capturing a wim image see the guide in the WinPE forum here: http://www.msfn.org/board/GUIDE-Creating-W...nt-t101383.html As far as you problem with the laptop, is this a problem with an image you put on it, or is this a problem that has developed while the system was in use?