I was just saying it sounds REALLY fishy he forgot BOTH his user-name and password. I can understand the password but what, has he been in jail for the past year? What I have done before and will work on most users PC's is boot into safe mode and log in with the defualt administrator account. (You would be suprised how many people don't even think of that account.) From there you have total control of the system. I am not sure but the link you provided goes along with the warez\cracks rule. I respect you oneless but I feel the need to state my opinion tonight so please don't get upset at me.