This reply is in specific for Cableguy and all those who are involved in developing SOE’s for medium to large organizations. I have been designing and developing SOE's for corporate environment for 5 years and am convinced that both imaging and unattended have their strengths, so the best option in my experience is to use both. Imaging results in quicker deployment times but is a maintenance nightmare for an SOE engineer. Unattended build process on contrary is easy to scale and maintain but deployment times are much longer in comparison to Imaging. From business point of view time is money hence the preference is always for imaging. This point can be successfully argued by those in favour of Unattended process, as the time in question is unattended time which means, once started, the process runs on its own without any intervention hence the dollar value is same for both the processes. Unfortunately Businesses/Management generally get billed for the total build time than being billed for only the time the technician has spent in actually triggering the unattended process and as a result Imaging is favourite with them as with in less than 10 minutes the pc is ready for deployment at much smaller a cost than that of unattended process. Unattended process is best suited for corporate needs where a customised build process is needed to cater for different hardware platforms, or any other variables that are to be set so as to get different resulting image. As for an example, your organization may have 3000 computers (different hardware models from different manufacturers) installed across different regions, business divisions needing different configuration or applications. For such a diverse setup Unattended build process is the way to go but having said that the time required getting the task completed (even if it is unattended task) is on average 5-6 times more than a combination of Sysprep/ghost. Imaging is ideally suited where hardware models are identical, set of needed applications is the same, and one set of customisation is applied across all computers. This works well in training and educational institutions if hardware models are the same. Having said that I would still use unattended process for development of the SOE for its benefit and use imaging only for deployment in such an environment. Now to conclude, I have always used the unattended process for development of SOE’s and for deployment depending on the scenario I will either continue to use Unattended or convert the unattended solution into an imaging solution by flick of a switch. I hope this information is enough to set your imagination running as far as you want it to and see how all this could be accomplished. OR feel free to ask any questions. I am not a regular visitor to the forum so may not be able to reply straight away. You can MSN me at (rajakohli at hotmail dot com) or write to (rkohli at energy dot com dot au) Cheers Raja