Demosthenes Posted January 27, 2007 Posted January 27, 2007 Morning all, I recently developed an irritating problem pertaining to my computer rebooting essentially at random and after each reboot I get the error message and these two files are the ones accused of causing the problemC:\DOCUME~1\DICKJU~1\LOCALS~1\Temp\WER10ea.dir00\Mini012607-01.dmpC:\DOCUME~1\DICKJU~1\LOCALS~1\Temp\WER10ea.dir00\sysdata.xmlI'm not sure what these files are related to, and any attempt at using a system restore to a time when this wasn't happening has failed consistently. I'm not sure if this is a hardware or software problem. I've seen the second file (sysdat) involved with many issues with hardware so I'm going out on a limb. It's worth noting that I recently removed a rather pesky virus from my computer that afflicted it for a few weeks. It affected my keyboard and mouse by making them act weird (single-click would highlight all the icons on the desktop, capslock needed to be on to type lowercase, etc). I can't remember the name, but it took Nod32 a few hours to find it on it's most intensive scan in safe mode, and I believe it said it was a variant of the Win32 exploit trojan.Thank you for your help, please feel free to ask any questions you feel as relevant, and I hope to resolve this soon.Windows XP ProSapphire Radeon X1900XT 512MB GDDR3 PCI Express x16 Crossfire supportASUS A8R32-MVP Deluxe Socket 939 ATI CrossFire Radeon Xpress 3200ENERMAX Liberty 500W PSUG.SKILL Value 2x1GB DDR400Seagate Barracuda(Perpendicular) 320GB 7200RPM SATA 3.0Gb/sAMD Athlon 64 X2 4200+ Manchester 2.2GHz socket 939Creative X-Fi XtremeGamer Fatal1ty Professional Series 7.1 ChannelsLG Combo Black DVD/CD Drive
Jeremy Posted January 27, 2007 Posted January 27, 2007 The easiest and least time-consuming process would simply be to reformat your system. Backup your drivers and any personal documents to flash drive, CD, DVD, external HDD, whatever.Any ideas on how you managed to become infected in the first place?
Demosthenes Posted January 27, 2007 Author Posted January 27, 2007 not a clue, it just started a few weeks back. I finally got rid of it about a week and a half ago. And in response to your solution, I would much rather find an alternate solution. Reformatting solves many problems, but it won't help me specify what's wrong with my system if this happens in the future.
Demosthenes Posted January 27, 2007 Author Posted January 27, 2007 not a clue, it just started a few weeks back. I finally got rid of it about a week and a half ago. And in response to your solution, I would much rather find an alternate solution. Reformatting solves many problems, but it won't help me specify what's wrong with my system if this happens in the future.
bonestonne Posted January 28, 2007 Posted January 28, 2007 system restore will only work when you have it backed up to a time before...if you don't set a system restore point, the whole idea of using it is wasted.
Demosthenes Posted January 28, 2007 Author Posted January 28, 2007 I realize that, but this only started a few days ago, and I figured if I restored to another time, it might fix it
bonestonne Posted January 28, 2007 Posted January 28, 2007 do you know when the last time you set a restore point was? i think windows automatically sets one when the installation is done, but thats probably way too early...your best bet would just be having a scan schedule for your anti-virus so that you get rid of it as early as possible...like once a week, and then once every two weeks for spyware/adware...yea it takes a while sometimes, but a 3 hours scan is never even half as bad as a 3 hours fix..
Demosthenes Posted January 28, 2007 Author Posted January 28, 2007 System restore isn't an issue anymore, It seems I needed to go back to on of the points I created on the 17th. I went back and things seem to be working properly. I THINK it had to do with a fautly video driver installation. But I'm still not entirely confident that's the case.
bonestonne Posted January 28, 2007 Posted January 28, 2007 hmm faulty video cards...if its a forceware driver, i've read around that it could be caused by windows loosing contact with the driver, then reverting back to a windows driver...in the process, if that fails, then the computer would crash, your moniter would then say "VGA Mode Not Support" it'll happen to me on occaision...although i don't understand why...with the graphics card and mobo being close in age...but the graphics card came in a P4 system [old P4 socket 423] and its in a PII...oh well.usually windows will revert from a standard driver, although its uncommon for it to happen with forceware drivers to my knowledge.
Jeremy Posted January 28, 2007 Posted January 28, 2007 i've read around that it could be caused by windows loosing contact with the driver, then reverting back to a windows driverWhat do you mean by "loosing contact"?
bonestonne Posted January 28, 2007 Posted January 28, 2007 by loosing contact i mean that windows fails to recognize the driver after so long. it then has a panic attack, tries to get to another one, and it never works.
Jeremy Posted January 28, 2007 Posted January 28, 2007 by loosing contact i mean that windows fails to recognize the driver after so longNothing a quick reinstall won't fix.
Demosthenes Posted January 28, 2007 Author Posted January 28, 2007 Well I uninstalled and reinstalled my video card drivers, and nothing bad has happened YET, but I'm still not sure it's fixed. I'm hoping I'm just being paranoid. On a related note. here is the error I get in the event viewerError code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02060001, parameter4 86d4e868.maybe someone will recognize it.
Jeremy Posted January 30, 2007 Posted January 30, 2007 0x000000C2: BAD_POOL_CALLERA kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.http://support.microsoft.com/?kbid=265879&sd=RMVP
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