AstroFan Posted August 31, 2003 Share Posted August 31, 2003 I have Norton Anti-Virus 2003 pro edition and after my computer has been on for awhile(sometimes a few minutes, sometimes a few hours), the icon disappears and it says auto-protect is off and there was an error with my e-mail scanning. I have done everything suggested at http://service1.symantec.com/SUPPORT/nav.n...nav&svy=&csm=noand none of it worked. I tried turning off the option to have auto-protect start when my computer started and then turn it on afterwards and that worked for a few days but now its back to giving me errors again. Anybody know what to do? Link to comment Share on other sites More sharing options...
DaveXP Posted August 31, 2003 Share Posted August 31, 2003 Where you download it from first and second try creating a new users account and see if that works. Link to comment Share on other sites More sharing options...
AstroFan Posted August 31, 2003 Author Share Posted August 31, 2003 I bought it from the symantec site, and how do I make a new user account? Link to comment Share on other sites More sharing options...
DaveXP Posted August 31, 2003 Share Posted August 31, 2003 I bought it from the symantec site, and how do I make a new user account?to create a new users account in Windows XP to go control Panel then in control panel to go user Accounts then under pick a task choose Create a new account Link to comment Share on other sites More sharing options...
AstroFan Posted August 31, 2003 Author Share Posted August 31, 2003 I already have two accounts because my first one was screwed up and wouldnt let me edit internet options. Will I have to always log on to my new account, and if so how can I move my programs to that new one? Link to comment Share on other sites More sharing options...
Drewdatrip Posted August 31, 2003 Share Posted August 31, 2003 I have had this problem using SAV corp. I have reinstalled to fix the problem with success.|Drew| Link to comment Share on other sites More sharing options...
DaveXP Posted August 31, 2003 Share Posted August 31, 2003 I already have two accounts because my first one was screwed up and wouldnt let me edit internet options. Will I have to always log on to my new account, and if so how can I move my programs to that new one?it may be easyer if you just re formatt your HDD and start again if you already have a screwd up account.To move your programs that could be a problem becuase some of them will not work unless you re-install them as they make change to the registry which will not be in your new account.and yes you would always have to logo in to your new account Link to comment Share on other sites More sharing options...
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