bec113 Posted July 23, 2006 Share Posted July 23, 2006 For the last week I haven't been able to view any msn spaces sites. I constantly get the error message in both IE and Firefox to check my Internet connection. I can view any other site so obviously I am connected. An example of the error message is: Internet Explorer cannot display the webpage Most likely causes:You are not connected to the Internet. The website is encountering problems. There might be a typing error in the address. What you can try: Check your Internet connection. Try visiting another website to make sure you are connected. Retype the address. I've tried all these suggestions and still no luck. I can also access MSN spaces on other computers, even when I am logged in under my MSN passport so there obviously isn't any network problems with MSN spaces or my specific passport account. I'm thinking there may be some kind o virus or an Internet security setting preventing me from visiting these sites.PLEASE HELP!Much appreciated!! Link to comment Share on other sites More sharing options...
Shindo_Hikaru Posted July 23, 2006 Share Posted July 23, 2006 It is possiable your ISP blocked it, some will provide a error saying ti has been blocked or they have none at all. Link to comment Share on other sites More sharing options...
tain Posted July 23, 2006 Share Posted July 23, 2006 Please descibe how you connect to the internet so that we can diagnose your issue. Link to comment Share on other sites More sharing options...
bec113 Posted July 24, 2006 Author Share Posted July 24, 2006 CableThanks Link to comment Share on other sites More sharing options...
tain Posted July 26, 2006 Share Posted July 26, 2006 Looks like your thread got lost for a while in the move from the other forum.Are you still having the issue? Link to comment Share on other sites More sharing options...
bec113 Posted July 27, 2006 Author Share Posted July 27, 2006 Yeh i am. Still the same error message, nothings changed. Link to comment Share on other sites More sharing options...
Shindo_Hikaru Posted July 27, 2006 Share Posted July 27, 2006 Describe how your home connection is. Is their a network or a router involved in this setup.A number of things can cause this error, here is alist of some;Router (if applicable)ISP DNS has not refreshedISP Blocked it via domain nameISP blocked an IP addy that is the same as MS siteMS Site is downother reason that i have yet to remember or have yet to experience Link to comment Share on other sites More sharing options...
bec113 Posted July 27, 2006 Author Share Posted July 27, 2006 It's a network connection. Would I have to contact my ISP? The MSN Spaces service is not down because I can access it on other computers other than my own. Link to comment Share on other sites More sharing options...
tain Posted July 27, 2006 Share Posted July 27, 2006 Can you get access from with computers on your local network?If so, we will need more information about your network configuration. We have asked for that info twice now and you haven't told us anything other than you use a cable modem.How do you connect to the modem?Do you have any routers/switches/hubs/APs?How do you connect to those devices?Are you running any firewall or proxy software? Link to comment Share on other sites More sharing options...
Shindo_Hikaru Posted July 27, 2006 Share Posted July 27, 2006 Network connection - A network connection is usually refered to your personal network in your residence, consisitng of 2 or more computers connected through a hub, switch, router or other. Link to comment Share on other sites More sharing options...
bec113 Posted July 27, 2006 Author Share Posted July 27, 2006 I've told you all I know! I know that it's a cable modem and it's a local area connection. I'm not a huge computer person so I don't really know what you're talking about. Thanks for your suggestions so far but I really don't understand what you're asking me so I'll work something else out.Thanks anyway Link to comment Share on other sites More sharing options...
03GrandAmGT Posted July 27, 2006 Share Posted July 27, 2006 If you are using windows XP try the following. 1. Click Start.2. Click on RUN.3. Type in box "cmd"4. A box should open up.5. In the box that opened, type "ipconfig /release" NO QUOTES6. Press enter.7. When the this finishes about 10 to 20 seconds or when you see the prompt.8. Type "ipconfig /renew" Again NO QUOTES.Try this and let us know.jd Link to comment Share on other sites More sharing options...
bec113 Posted July 27, 2006 Author Share Posted July 27, 2006 Yay something I can understand! Thankyou so much. I did this and it worked for my personal MSN space but I'm still getting the error message for other spaces.Thankyou heaps though!! Link to comment Share on other sites More sharing options...
Shindo_Hikaru Posted July 27, 2006 Share Posted July 27, 2006 (edited) When you do that it clears the Direct Netowrk Services cache (something like temp memory), i would also recommend clearing your internet browser(s) temp internet files and cacheHave a Network is different then have internet from a service provider.Please do not be a smart-a**, it only angers techs and other who are trying to help you. Edited July 27, 2006 by Shindo_Hikaru Link to comment Share on other sites More sharing options...
bec113 Posted July 27, 2006 Author Share Posted July 27, 2006 And how do I do this to the Inernet browser?Thanks again.And by the way I'm not being a smarta--...one of you accused me of not answering a question which I didn't understand and I was simply stating my case. I appreciate the help but Internet is not my area of expertise, which is why I'm using the forum. Link to comment Share on other sites More sharing options...
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