Jump to content

Unable to install Windows Live Messenger

Sonic

By Sonic
in Application Installs

 Share

Recommended Posts

Sonic

Sonic

Posted
Posted

:hello:

If I run 

\\server\share\MSN_8.msi /qb

or 

MappedDrive:\MSN_8.msi /qb

The setup can't install. Even in manual install, the setup says it can't install.

If the .msi is on the harddisk it's okay.

I have make two logs, the first which works 

...
Action 01:02:53 : WriteUSNLaunchSID. 
Action 01:02:53 : WriteUSNAccessSID. 
Action 01:02:53 : StartServices. Démarrage des services
Action 01:02:53 : RegisterProduct. Inscription du produit
RegisterProduct: {1B778141-BB7A-4F1A-A02D-5A2BC640585E}
Action 01:02:54 : PublishFeatures. Publication des composants du produit
PublishFeatures: Composant : MsgrFeat
Action 01:02:54 : PublishProduct. Publication des informations sur le produit
1: MsblIco.Exe 
1: {1B778141-BB7A-4F1A-A02D-5A2BC640585E} 
Action 01:02:54 : CacheSourceMsiDeferred. 
Action 01:02:54 : RollbackCleanup. Suppression des fichiers de sauvegarde
Fin de l'action 01:02:54 : InstallFinalize. Valeur renvoyée : 1.
Début de l'action 01:02:54 : MsiCleanupOnSuccess.
DIFXAPP: CleanupOnSuccess
DIFXAPP: 'Component' is 'V2SHWPhoneCINF.4A20E693_103A_461B_B815_41F28630AA26'
DIFXAPP: 'ComponentId' is {FF44D3D6-192E-4C68-B609-8D704FC8A3FC}
Fin de l'action 01:02:54 : MsiCleanupOnSuccess. Valeur renvoyée : 1.
Début de l'action 01:02:54 : SDriveNotifyShell.
Fin de l'action 01:02:55 : SDriveNotifyShell. Valeur renvoyée : 1.
Début de l'action 01:02:55 : InstallStampCertificates.
Fin de l'action 01:02:55 : InstallStampCertificates. Valeur renvoyée : 1.
Début de l'action 01:02:55 : RemoveExistingProductsEnd.
Début de l'action 01:02:55 : RemoveExistingProducts.
Fin de l'action 01:02:55 : RemoveExistingProducts. Valeur renvoyée : 1.
Fin de l'action 01:02:55 : RemoveExistingProductsEnd. Valeur renvoyée : 1.
Début de l'action 01:02:55 : AddToIcfWhitelist.
Fin de l'action 01:02:55 : AddToIcfWhitelist. Valeur renvoyée : 1.
Fin de l'action 01:02:55 : INSTALL. Valeur renvoyée : 1.
Fin de l'action 01:02:56 : AddToIcfWhitelist. Valeur renvoyée : 0.
Property(S): Manufacturer = Microsoft Corporation
...

and the failed log 

...
Action 00:59:27 : WriteUSNLaunchSID. 
Action 00:59:27 : WriteUSNAccessSID. 
Action 00:59:27 : StartServices. Démarrage des services
Action 00:59:27 : RegisterProduct. Inscription du produit
RegisterProduct: {1B778141-BB7A-4F1A-A02D-5A2BC640585E}
Action 00:59:28 : PublishFeatures. Publication des composants du produit
PublishFeatures: Composant : MsgrFeat
Action 00:59:28 : PublishProduct. Publication des informations sur le produit
1: MsblIco.Exe 
1: {1B778141-BB7A-4F1A-A02D-5A2BC640585E} 
Action 00:59:28 : CacheSourceMsiDeferred. 
CacheSourceMsiDeferred:CopyFile (\\sonic9\wpi\système\winxp\MSN_8.msi, C:\WINDOWS\Installer\MSN Messenger 8.0.0792\MSN_8.msi) failed (1603)
Fin de l'action 00:59:28 : InstallFinalize. Valeur renvoyée : 3.
Action 00:59:28 : Rollback. Annulation de l'action :
Rollback: CacheSourceMsiDeferred
Rollback: Publication des informations sur le produit
Rollback: Publication des composants du produit
Rollback: Inscription du produit
Rollback: Démarrage des services
Rollback: WriteUSNAccessSID
Rollback: WriteUSNLaunchSID
Rollback: Écriture des valeurs du registre système
Rollback: CADwSens.D0DF3458_A845_11D3_8D0A_0050046416B9
Rollback: Inscription des identificateurs de programme
Rollback: Inscription des serveurs de classes
Rollback: Création des raccourcis
Rollback: Installation des nouveaux services
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: RollbackInstall
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.01.
DIFXAPP: 'CustomActionData' property 'componentId' is {FF44D3D6-192E-4C68-B609-8D704FC8A3FC}.
DIFXAPP: 'CustomActionData' property 'flags' is 0x6.
DIFXAPP: 'CustomActionData' property 'installState' is 2.
DIFXAPP: 'CustomActionData' property 'ProductName' is Windows Live Messenger.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Microsoft Corporation.
DIFXAPP: INFO:   ENTER:  DriverPackageUninstallW
DIFXAPP: INFO:   Uninstalling driver package C:\WINDOWS\system32\DRVSTORE\WLPhoneC_A6FBDDFD78E9FD2D94C453BC7FCFBE6BEE0A125E\WLPhoneC.inf...
DIFXAPP: INFO:   Successfully removed C:\WINDOWS\INF\oem6.inf.
DIFXAPP: INFO:   No devices found for C:\WINDOWS\system32\DRVSTORE\WLPhoneC_A6FBDDFD78E9FD2D94C453BC7FCFBE6BEE0A125E\WLPhoneC.inf uninstall.
DIFXAPP: INFO:   Driver package C:\WINDOWS\system32\DRVSTORE\WLPhoneC_A6FBDDFD78E9FD2D94C453BC7FCFBE6BEE0A125E\WLPhoneC.inf removed.
DIFXAPP: SUCCESS:Uninstall completed.
DIFXAPP: INFO:   RETURN: DriverPackageUninstallW  (0x0)
DIFXAPP: Rollback failed with error 0x2
Rollback: Copie des nouveaux fichiers
DEBUG: Error 2911:  Could not remove the folder C:\Program Files\MSN Messenger\Device Manager\.
Windows Installer a rencontré une erreur inattendue lors de l'installation de ce package. Il s'agit peut-être d'un problème lié au package. Le code d'erreur est 2911. Les arguments sont : C:\Program Files\MSN Messenger\Device Manager\, , 
Rollback: Création des dossiers
Rollback: Suppression des services
Rollback: Arrêt des services
Rollback: Mise à jour de l'inscription des composants
Fin de l'action 00:59:30 : INSTALL. Valeur renvoyée : 3.
Property(S): Manufacturer = Microsoft Corporation
...

Strange isn't it ? Anyone has that problem too ?

Full logs as attachment ... It seems the action CacheSourceMsiDeferred fails ...

logs.rar


Sonic

Sonic

Posted
  • Author
Posted

Okay I have removed all 'CacheSource' related custom actions and rebuild the .msi with IDS. But I'm not sure about eventual bugs in the future (reinstall,upgrade,repair) so I think I will make SFX method to keep original install ...

I'm using french package ... anyone can install .msi from network without issues ?

edit: end of my alone topic :) ... switched to sfx ... perhaps in next build of msn8 that bug will fixed ...

Shark007

Shark007

Posted
Posted

If you're up for it, here is a possible solution.

Find and download ORCA, its an MSI editor released by microsoft.

I've attached a small 7zip archive containg 3 tables.

Use ORCA to import these tables into an original MsnMsgs.msi

now attempt an install using only the /qb switch.

shark

Sonic

Sonic

Posted
  • Author
Posted

Okay I will try, but your link is about msn7.x which works perfectly without any modifications here and by network too ... But with MSN8 I can't install from network ...

Shark007

Shark007

Posted
Posted
Okay I will try, but your link is about msn7.x which works perfectly without any modifications here and by network too ... But with MSN8 I can't install from network ...
The information on that page also applies to MSN8.

On another note, are you using windows 2000 ? The following is a quote from microsoft

Windows 2000 and earlier operating systems do not support passing mapped drive letter information between terminal server sessions. Since Windows Installer service runs as a service in the console session, mapped drive letters established in remote sessions are not visible to Windows Installer service, resulting in this error. Note that this limitation no longer exists in Windows XP and later operating systems.

shark

  • 1 month later...
Incroyable HULK

Incroyable HULK

Posted
Posted (edited)
I just use

Start /wait %systemdrive%\install\MSN\MSNmsgs.msi /qb

AND IT WORKED

Congratulation for not reading the topic at all. The problem we have is when you try to INSTALL FROM A MAPPED DRIVE OR A NETWORK SHARE.

I ended up copying the Windows Live Messenger file from my network share to a temporary folder on the computer and deleting the file after the installation is done...

Edited by Incroyable HULK

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...