defender wont scan

[zooKcx]

Hi

I get the error message 'windows defender encountered a problem XXXXXX-XXX. Invalid pointer'

when I try to do a scan.

Its doing this on 3 other PCs (using xp home and windows x64) - 2 have norton installed, 1 has AVG

ANy ideas??

[WolfX2]

Hi

I get the error message 'windows defender encountered a problem XXXXXX-XXX. Invalid pointer'

when I try to do a scan.

Its doing this on 3 other PCs (using xp home and windows x64) - 2 have norton installed, 1 has AVG

ANy ideas??

is this a normal scan or when it askes you to do a scan?

[zooKcx]

Hi Defender error comes up when it asks for a scan

If I scan by pressing the scan drop down menu (rathr than the scan now button) it works fine, but this doesnt clear the desktop icon reminding you to scan every three days

[RogueSpear]

I haven't run into this problem myself, but I suppose they don't call it a beta for nothing. IMHO this beta 2 is so far removed from beta 1 that it's pretty much a whole new program. Maybe the underlying detection and removal code come from the same pedigree, but everything else is so radically changed that it hardly seems to make sense that this is beta 2. If anything it's more like beta 1 of a different application.

[WolfX2]

@zooKcx- Thats a "beta'' issue, it will be fixed soon i hope! so for now theres nothing you can do!

[godan]

i also have this problem when it asks you to scan the button doesnt work but you can still scan using the "scan" in the menu. my tray icon goes away after that.

[WolfX2]

my tray icon goes away after that

thats the key thing