excessdl Posted November 22, 2001 Share Posted November 22, 2001 i've uninstalled and reinstalled my cdr drive and dvd drive multiple times.. each time they show up in the device manager with an exclamation saying:"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"any help on how this can be fixed? anybody else having this problem?thanks.~whinstonxs@whinston.com Link to comment Share on other sites More sharing options...
XPerties Posted November 22, 2001 Share Posted November 22, 2001 Did you check your dvd/cdrom website to see if there were up to date drivers....then update the drivers through the device manager?-XPerties Link to comment Share on other sites More sharing options...
BAH Posted November 22, 2001 Share Posted November 22, 2001 A make and model might help us solve your problem....? Link to comment Share on other sites More sharing options...
excessdl Posted November 22, 2001 Author Share Posted November 22, 2001 the CD-r is a Ricoh CD-R/RW MP7040a .. i downloaded the flash.exe from ricoh's website, but the program needs windows to recognize the drive first.. and the drive is only recognized in the device manager as not working.. it does not show up in explorer. i figure if i can get one of them working i can get the other.. more info: they were both fine when i installed xp pro.. then i tried installing cd creator 5.02 and it didn't recognize my burner as a burner.. so i tried upgrading its firmware and now both the cdrw and dvd are screwwed...xs@whinston.com Link to comment Share on other sites More sharing options...
XPerties Posted November 23, 2001 Share Posted November 23, 2001 Well that would have been good to know from the begaining. Just do a system restore and pick a time before you installed cd creator. -XPerties Link to comment Share on other sites More sharing options...
excessdl Posted November 23, 2001 Author Share Posted November 23, 2001 that'd be nice.. finished installing xp at 1am, installed cd creator and firmware ~2am.. nearest system checkpoint? 4 pm .. so that won't work.. are there any updates or service packs available?xs@whinston.com Link to comment Share on other sites More sharing options...
XPerties Posted November 23, 2001 Share Posted November 23, 2001 No, No service pack yet but there putting one togther to be released, hopefully soon. Ok then this is your last option to fix it. Put you XP cd in and choose other options on the screen. Then pick Repair option. -XPerties Link to comment Share on other sites More sharing options...
excessdl Posted November 23, 2001 Author Share Posted November 23, 2001 the irony of that... if i could, i would.. i guess i'll just format and do a clean install when i get the spare time.. thanks for all your help though!xs@whinston.com Link to comment Share on other sites More sharing options...
XPerties Posted November 23, 2001 Share Posted November 23, 2001 What do you mean if you could you would....You dont have a XP cd?-XPerties Link to comment Share on other sites More sharing options...
Micropocalypse Posted November 23, 2001 Share Posted November 23, 2001 umm hs cd is not working:spaced :spaced Link to comment Share on other sites More sharing options...
XPerties Posted November 23, 2001 Share Posted November 23, 2001 oh yah.. :spaced :spaced -XPerties Link to comment Share on other sites More sharing options...
excessdl Posted November 23, 2001 Author Share Posted November 23, 2001 formatted, installed 98, upgraded to xp pro! my cd drives are now visible and functioning for normal cds, woohooo!! Link to comment Share on other sites More sharing options...
JudgeRock Posted November 26, 2001 Share Posted November 26, 2001 I have a similar problem. My drives Pioneer DVD and LITE-ON 1201B CD-RW worked fine under ME and XP until I loaded Easy CD 5.0. Since then DM shows that the driver is bad. (there is no driver for this P&P drive. I replaced the CD-RW with a Hi-Val CD-RW which shows up on the DM as a Lite-On 24102B and still shows as with a bad driver. I would also appreciate suggestions. Link to comment Share on other sites More sharing options...
Guest LouCypher Posted November 27, 2001 Share Posted November 27, 2001 I have a similar problem. My drives Pioneer DVD and LITE-ON 1201B CD-RW worked fine under ME and XP until I loaded Easy CD 5.0. Since then DM shows that the driver is bad. (there is no driver for this P&P drive. I replaced the CD-RW with a Hi-Val CD-RW which shows up on the DM as a Lite-On 24102B and still shows as with a bad driver. I would also appreciate suggestions. [/quote:7a0d5eb52b]Did you make sure to upgrade your EZCD to the latest version before restarting after initially installing it? I think (since I don't use EZCD) the latest version is 5.02. If it's not the latest version it will cause problems with your system. Link to comment Share on other sites More sharing options...
paladin Posted November 27, 2001 Share Posted November 27, 2001 I have problems with MY sony 24.4.4 cdr under XP Link to comment Share on other sites More sharing options...
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