In case anyone is having the same or similar problem this is what I did to fix it. I went back to device manager and removed the CD-RW then uninstalled easy CD 5.0 using add/remove software. Then I went back and reloaded version 5.0 of easy cd creator platinum from the cd. Then following the instructions exactly per the Roxio site for upgrading to XP which requires that you download & install XP_up platinum followed by rebooting. Then from the same site download and install ecdc_v502B and reboot again. Finally reinstall the 1st download, XP_up_Platinum and reboot one more time. At that point the device manager no longer had a problem and the CD-RW shows up in my computer as drive F: (this letter will vary depending on your config.) Proving once again that following "dumb" instructions is smarter than quessing your own way. Good luck