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Can you boot from a cd?


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Take out the HD and you will see on the label the serial #.

On a working computer go to Maxtor's site and begin the RMA form.

It will ask for the HD serial and then tell you from the HD serial number if your drive is under warranty. If it is, fill out the entire form. Once submitted, you will be given your RMA number and sent a new drive in advance if you put a deposit down for it. Otherwise, you will need to ship the drive and wait for Maxtor to receive it and send a new a one.

They want you to run the boot cd to hopefully avoid the HD being sent back.

The only info you need is on the label itself (the serial #). The boot cd is not needed at all to request an RMA.

RMA = Return Manufacturer Authorization. Only after filling out a RMA reguest will you be granted an RMA #.

Hope it helps...Good luck

F.Y.I.- They send out a new drive fast and you have a month to send the old one back if you put a deposit down during the RMA request. Also, the packaging requirements are very specific so getting a drive sent in advance will provide the correct packaging to send your dead one back as well.

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