Group Mailbox Exchange 2000 ?

[emance6986]

Hi,

I would like to setup a common mailbox info@xzy.com.

I would like all of my customer service reps to receive the mail that comes to this box.

I used the setup procedure in the following article

http://www.msexchange.org/tutorials/MF006.html

All customers service reps now see the box but I am the only one that sees the mail when it comes in.

How can I fix this? How will mail get deleted from this box?

Thanks in advance,

Eric

[At0mic]

Here's what I do:

Setup the "info" mailbox:

1. create a user/mailbox called "info"

2. login to a workstation as "info" and open mailbox in outlook

3. right click on the mailbox and select permissions. Add your users. I normally make them all owners.

4. repeat step 3 for inbox, outbox, sent, drafts etc.

Add "info" mailbox to your users outlook

To do this just do what your link tells you to do in the second section

Edited July 1, 2005 by At0mic

[valter]

Just create a new user group and assign that e-mail address to the group, add members and it should work ...