Hi, I would like to setup a common mailbox info@xzy.com. I would like all of my customer service reps to receive the mail that comes to this box. I used the setup procedure in the following article http://www.msexchange.org/tutorials/MF006.html All customers service reps now see the box but I am the only one that sees the mail when it comes in. How can I fix this? How will mail get deleted from this box? Thanks in advance, Eric