dman Posted March 26, 2005 Share Posted March 26, 2005 I removed tons of malware from a clients computer (XP Home w/ SP2). AVG, spybot, ad-aware and ms spyware remover all say the system is now clean. Everything works now except automatic updates. They download, but as soon as they start to install I get error msg "updates were unable to be successfully installed", with no explanation of why. It does this with any of the updates, so the update itself is not the problem.Any Ideas? Link to comment Share on other sites More sharing options...
gunsmokingman Posted March 27, 2005 Share Posted March 27, 2005 You Can Download The Updates But Not Install Them Is That RightIs The Account Your Are Trying To Install The Updates A Admin Account Level , Or Just User Level. Not Sure But, I Think You Need Admin Level To Install Updates. Link to comment Share on other sites More sharing options...
dman Posted March 27, 2005 Author Share Posted March 27, 2005 Hi GSM, Thanks for reply.That's correct... download works ok, fails when it starts to install. Account is admin so no problem there. I can install them manually, but not through windows update site. I am thinking something is broken from removing all of the virus and spyware. TCP was broken, but fixed that with winsockxpfix. Internet and everything else is is working now, just the updates broken. Can't seem to find a log file with any reason for the failure. Link to comment Share on other sites More sharing options...
gunsmokingman Posted March 27, 2005 Share Posted March 27, 2005 You Can Install Them Manually, Are You Using The Beta Ms SpywareBecause It Has A Setting That Wont Allow Some Thing To Run Automatically, from a file download I think. Not Sure On ThatI Stopped Using That For Now Because Every Time I Went To Run A VBS Script I was Working On I Got The Security WarningThan I Had To Allow It To Run. Link to comment Share on other sites More sharing options...
dman Posted March 27, 2005 Author Share Posted March 27, 2005 no thats not it, thanks for suggestion. Tried turning ms spyware off but got same result. Link to comment Share on other sites More sharing options...
gunsmokingman Posted March 27, 2005 Share Posted March 27, 2005 Then It might be a corrupt installer that causing the problems.You Know How Bad Spyware Can Be On A Windows System.Either That Or It Could Be A Virus. Link to comment Share on other sites More sharing options...
dman Posted March 27, 2005 Author Share Posted March 27, 2005 Yeah, I am pretty sure installer is corrupted in some way.Pretty sure no virus left, as I have run AVG, Anti-Vir, Sysclean and Mcaffee. All say clean. Also ran cwshredder, spybot and ad-aware, all clean. Link to comment Share on other sites More sharing options...
wullieb1 Posted March 27, 2005 Share Posted March 27, 2005 Try re-installing the Scripting Engine, 5.6 i think it is. Link to comment Share on other sites More sharing options...
dman Posted March 27, 2005 Author Share Posted March 27, 2005 Try re-installing the Scripting EngineOK, tried that. No good. Updates from other programs work OK. Just had media player update itself from 9 to 10 with no problem. Only Windows Update Website broken. Wish they would give a more descriptive error message. Link to comment Share on other sites More sharing options...
Tarun Posted March 28, 2005 Share Posted March 28, 2005 Try and repair Windows Installer.This might work for a batch file.echo Unregistering MSIEXEC...%swm% msiexec /unregecho Re-registering MSIEXEC...%swm% msiexec /regserverecho Starting Windows Installer service...net start "Windows Installer" 2>nul 1>nulI'm not batch file expert so that might need work.Try and register these files too.wuapi.dll, wups.dll, wuaueng.dll, wucltui.dll, MSXML3.dll, MSXML4.dll Link to comment Share on other sites More sharing options...
dman Posted March 28, 2005 Author Share Posted March 28, 2005 Thanks Tarun. Tried re-registering files you mentioned. All are registered correctly, but still no-go. Think I give this a rest till tomorrow, maybe dream a solution... Link to comment Share on other sites More sharing options...
Tarun Posted March 29, 2005 Share Posted March 29, 2005 Thanks Tarun. Tried re-registering files you mentioned. All are registered correctly, but still no-go. Think I give this a rest till tomorrow, maybe dream a solution... <{POST_SNAPBACK}>I had a problem like this on a bad hard drive of all things. INF files would fail to register, and I never got it solved before I wiped the hd and returned it. Link to comment Share on other sites More sharing options...
purewaveform Posted March 29, 2005 Share Posted March 29, 2005 Have you tried using LitePC. It has an unistaller, and a reinstaller. You could uninstall the serivce (Windows Update) then reinstall. It will prompt you for the CD so that all the files can be restored. but at the same time you could use the update catalog and download all then put them all into one directory and fun the dos command to get them to all install one after another. FOR %a IN (*.exe) DO %a /quiet /passive /norestartThat way all updates will install silently. Then after that just watch the forums for new updates, and you will only spend a couple of minutes a week. Link to comment Share on other sites More sharing options...
Gouki Posted March 31, 2005 Share Posted March 31, 2005 I had the same problem ... I started some Services I had stopped (Dont remember wich ones now) and it started to work again.Have u changed anything in the services?If yes, I can get u my Services List so u can see whats wrong!Cya! Link to comment Share on other sites More sharing options...
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