Computer Problem Report Form

1. Describe your problem: _________________________________________________________

2. Now, describe the problem accurately: __________________________________________

3. Speculate wildly about the cause of the problem: ____________________________________

4. Problem Severity:

· Minor _____

· Minor _____

· Minor _____

· Trivial _____

5. Nature of the problem:

· Locked Up _____

· Frozen _____

· Hung _____

· Strange Smell _____

6. Is your computer plugged in? Yes __ No__

7. Is it turned on?  Yes __ No __

8. Have you tried to fix it yourself?  Yes __ No __

9. Have you made it worse?  Yes __

10. Have you had "a friend" who "Knows all about computers" try to fix it

      for you?  Yes __ No __

11. Did they make it even worse?  Yes __

12. Have you read the manual?  Yes __ No __

13. Are you sure you've read the manual?  Maybe __ No __

14. Are you absolutely certain you've read the manual?  No __

15. If you read the manual, do you think you understood it?  Yes __ No __

16. If 'Yes' then explain why you can't fix the problem yourself.

________________________________________________________

________________________________________________________

17. What were you doing with your computer at the time the problem occurred?

_________________________________________________________

_________________________________________________________

18. If you answered 'nothing' then explain why you were logged in?

_________________________________________________________

_________________________________________________________

19. Are you sure you aren't imagining the problem?  Yes __ No __

20. Does the clock on your home VCR blink 12:00?  Yes __ What’s a VCR? __

21. Do you have a copy of 'PCs for Dummies'?  Yes __ No __

22. Do you have any independent witnesses to the problem?  Yes __ No __

23. Do you have any electronics products that DO work?  Yes __ No __

24. Is there anyone else you could blame this problem on?  Yes __ No __

25. Have you given the machine a good whack on the top?  Yes __ No __

26. Is the machine on fire?  Yes __ Not Yet __

27. Can you do something else instead of bothering me?  Yes __

hmm, i need that at work.

27. Can you do something else instead of bothering me?  Yes __

****... could have used this 3 years ago for computer class. time to enter the time machine

LOL

i have just printed that and sent it as a memo round my helpdesk !!!!!

LMAO